“AI can be customer facing, but in our, at least in my experience, it's been mostly internal facing. That's where the biggest transformation has come.”
quote is from the automated transcript, cleaned for reading:
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More from Diego Zaks
Insight
Ramp VP: Planning AI Around Current Model Limits Guarantees Failure
“Rather than trying to figure it out, decide today with the limitations that we have today, which in the world of AI, that It's like a complete, that just leads to complete failure within weeks.”
Diego ZaksJan 10, 2025▶ 23:13Adding AI to SaaS: Inside the AI Product Strategies of Figma, Cloudflare, GitHub and Ramp
Disclosure
Ramp VP: Platform Turns Predicted Repeated Actions Into Keyboard Shortcuts
“Once you do something on RAMP a couple times, we essentially predict the next action And instead of clicking around, we just make it a keyboard command and just hit enter and just get through the list.”
Diego ZaksJan 10, 2025▶ 9:10Adding AI to SaaS: Inside the AI Product Strategies of Figma, Cloudflare, GitHub and Ramp
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