This episode carries Melissa Murray Bailey's own address, with nobody on the show putting
questions to them. It still counts as said, and it is kept out of every score on their page.
Hootsuite CRO Melissa Murray Bailey discusses sales strategy and quota design at a SaaStr conference.
“In a land and expand model, we really want to create a system where people can get the 10, 10,000 dollar deals. Obviously, I'm just using those numbers for rounding purposes, but you want them to have as many deals as possible so that you're growing your customer base by which you can expand it. That one, 100,000 dollar customer may churn. May not have any growth left in it, and so you're not setting up this trajectory of being able to grow every single quarter and every single year the expanding customer base that you have.”
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More from Melissa Murray Bailey
Insight
Bailey: Standard SaaS Models Ensure Only 50% of Reps Hit Quotas
“We have models, and our model says that only 50% of reps can meet their quota. That's how all the numbers make sense, and that's how we don't pay out too much commission, and we achieve our target as a company.”
Melissa Murray BaileyJan 25, 2022▶ 5:13Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
“What this organization does is they say, here's the reps number, and the manager has a 105%, and the directors have a 110%. They are betting for their reps, and what that shows is this wonderful environment where people feel like they're set up for success, th…”
Melissa Murray BaileyJan 25, 2022▶ 7:28Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
Insight
Bailey: Setting artificially high sales quotas fails to drive success
“We say, we set the targets super high, and then they'll get further than they ever would have gotten if we hadn't set the target that high. But that doesn't work. Because they're not with us. They're not creating that success. We're not a team working together…”
Melissa Murray BaileyJan 25, 2022▶ 3:41Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
Insight
Bailey: Traditional Quota Buffers Bet Against Sales Reps
“Not every organization does buffers, but if you do buffers, I'm sure you do it, where All the reps have a target, and then the manager target is a little bit less, and the director's target is a little bit less than that, the leader's target is less than that,…”
Melissa Murray BaileyJan 25, 2022▶ 6:49Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
Opinion
Bailey: The Tech Space Is Running Out of Sales Talent
“We are running out of sales resources in the tech space. It's one of the reasons we're all just stealing them from each other.”
Melissa Murray BaileyJan 25, 2022▶ 20:33Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
Disclosure
Hootsuite sets internal target for 100% sales rep quota attainment
“We have set a target as a company that we shout from the rooftops that everyone is aware of, a target that 100% of our reps meet their quota.”
Melissa Murray BaileyJan 25, 2022▶ 23:12Driving Peak Performance through Reimagined Management with Hootsuite CRO Melissa Murray Bailey
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