Deeter: AI Productivity Will Come From Human-Machine Pairing, Not Displacement
Byron Deeter · State of the Cloud 2019 from Bessemer Venture Partners · May 20, 2019 · at 28:42
Bessemer partner Byron Deeter presents the firm's 'Robots to the Rescue' prediction at SaaStr Annual 2019.
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“You hear a lot about this idea of worker displacement around automation. Ah, we see the other side of this, though. The AI and machine learning and, ah, productivity gains that are coming in particular from this human and machine pairing. In areas where you've got massive data sets, ah, fraud and financial sectors and categories where it's too hard for a human to actually process the data in a rational way. And yet machine intelligence is now to the point where in sectors like finance with scale factor, or customer support with ATA, or CIF Science and Fraud where these machines can do it much better than human ever could, and yet you make these humans, ah, you know, superhuman in terms of the machine pairing and the capabilities. And we're finally seeing this in a very real way in tangible markets and products across many verticals, and we think we're just getting started there.”
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