Sep 10, 2020 · 43m · saastr

What Being a Founder Taught Me About Leadership - Lessons from GitHub’s COO

Erica Brescia · 39m spoken
0:00 / 0:00
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GitHub COO Erica Brescia presents six core leadership principles derived from her journey co-founding Bitnami and scaling GitHub, offering actionable insights on delegation, strategic communication, executive hiring, and decentralized decision-making.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

Jason as informed peer 0.0 Guest teaching 0.0 Guest disagreement 0.1 Jason pushing back 0.0
05100:0015:0030:000:00–3:10 · Jason as informed peer 0/10 Transitioning from Startup Founder to GitHub COO This is a solo keynote monologue by Erica Brescia introducing her background from founding Bitnami to becoming GitHub COO. With no active host interaction, host-side metrics and combativeness remain at zero.3:10–7:06 · Jason as informed peer 0/10 Building an Early Support Staff to Protect Time Erica delivers a solo presentation on the importance of hiring an EA and building support staff early. There is no host involvement or disagreement.7:07–11:38 · Jason as informed peer 0/10 Prioritizing Focus, Rest, and Strategic Deep Thinking Erica strongly rejects conventional advice she heard on a panel ('never say no to anything'), explaining that saying no to 90% of requests is vital for deep thinking. Host scores remain zero in this monologue.11:41–15:36 · Jason as informed peer 0/10 Empowering Decentralized and Cross-Functional Decision Making Solo presentation discussing how to push decision making down and empower teams during crisis management. No host engagement.15:38–22:19 · Jason as informed peer 0/10 Mastering Strategic and Cascading Communication at Scale Erica details the four tenets of responsible transparency and strategic communication at scale. Monologue format with no host interaction.22:20–25:06 · Jason as informed peer 0/10 Identifying What Great Looks Like in Executive Hiring Erica explains how to identify what great looks like in executive hiring by interviewing domain experts. Monologue format.25:09–32:21 · Jason as informed peer 0/10 Creating an Environment for Purpose, Belonging, and Wellness Erica covers purpose, belonging, and employee wellness in remote work environments. Pure presentation monologue.32:28–35:35 · Jason as informed peer 0/10 Synthesis of Founder Leadership Principles at Scale Erica summarizes her core leadership lessons and transitions into reading submitted audience questions. Monologue format.35:37–38:54 · Jason as informed peer 0/10 Q&A: Overcoming Excessive Capital Efficiency and Founder Burnout Erica self-reads and answers questions regarding acquisition timing, capital efficiency, and when to hire a COO. No direct host dialogue.38:55–41:38 · Jason as informed peer 0/10 Q&A: Identifying Executive Red Flags and Ensuring Leadership Success The moderator briefly introduces a question ('Next one'), and Erica answers regarding executive firing and competitor obsession. No combative pushback or host expertise demonstrated.0:00–3:10 · Guest teaching 0/10 Transitioning from Startup Founder to GitHub COO This is a solo keynote monologue by Erica Brescia introducing her background from founding Bitnami to becoming GitHub COO. With no active host interaction, host-side metrics and combativeness remain at zero.3:10–7:06 · Guest teaching 0/10 Building an Early Support Staff to Protect Time Erica delivers a solo presentation on the importance of hiring an EA and building support staff early. There is no host involvement or disagreement.7:07–11:38 · Guest teaching 0/10 Prioritizing Focus, Rest, and Strategic Deep Thinking Erica strongly rejects conventional advice she heard on a panel ('never say no to anything'), explaining that saying no to 90% of requests is vital for deep thinking. Host scores remain zero in this monologue.11:41–15:36 · Guest teaching 0/10 Empowering Decentralized and Cross-Functional Decision Making Solo presentation discussing how to push decision making down and empower teams during crisis management. No host engagement.15:38–22:19 · Guest teaching 0/10 Mastering Strategic and Cascading Communication at Scale Erica details the four tenets of responsible transparency and strategic communication at scale. Monologue format with no host interaction.22:20–25:06 · Guest teaching 0/10 Identifying What Great Looks Like in Executive Hiring Erica explains how to identify what great looks like in executive hiring by interviewing domain experts. Monologue format.25:09–32:21 · Guest teaching 0/10 Creating an Environment for Purpose, Belonging, and Wellness Erica covers purpose, belonging, and employee wellness in remote work environments. Pure presentation monologue.32:28–35:35 · Guest teaching 0/10 Synthesis of Founder Leadership Principles at Scale Erica summarizes her core leadership lessons and transitions into reading submitted audience questions. Monologue format.35:37–38:54 · Guest teaching 0/10 Q&A: Overcoming Excessive Capital Efficiency and Founder Burnout Erica self-reads and answers questions regarding acquisition timing, capital efficiency, and when to hire a COO. No direct host dialogue.38:55–41:38 · Guest teaching 0/10 Q&A: Identifying Executive Red Flags and Ensuring Leadership Success The moderator briefly introduces a question ('Next one'), and Erica answers regarding executive firing and competitor obsession. No combative pushback or host expertise demonstrated.0:00–3:10 · Guest disagreement 0/10 Transitioning from Startup Founder to GitHub COO This is a solo keynote monologue by Erica Brescia introducing her background from founding Bitnami to becoming GitHub COO. With no active host interaction, host-side metrics and combativeness remain at zero.3:10–7:06 · Guest disagreement 0/10 Building an Early Support Staff to Protect Time Erica delivers a solo presentation on the importance of hiring an EA and building support staff early. There is no host involvement or disagreement.7:07–11:38 · Guest disagreement 1/10 Prioritizing Focus, Rest, and Strategic Deep Thinking Erica strongly rejects conventional advice she heard on a panel ('never say no to anything'), explaining that saying no to 90% of requests is vital for deep thinking. Host scores remain zero in this monologue.11:41–15:36 · Guest disagreement 0/10 Empowering Decentralized and Cross-Functional Decision Making Solo presentation discussing how to push decision making down and empower teams during crisis management. No host engagement.15:38–22:19 · Guest disagreement 0/10 Mastering Strategic and Cascading Communication at Scale Erica details the four tenets of responsible transparency and strategic communication at scale. Monologue format with no host interaction.22:20–25:06 · Guest disagreement 0/10 Identifying What Great Looks Like in Executive Hiring Erica explains how to identify what great looks like in executive hiring by interviewing domain experts. Monologue format.25:09–32:21 · Guest disagreement 0/10 Creating an Environment for Purpose, Belonging, and Wellness Erica covers purpose, belonging, and employee wellness in remote work environments. Pure presentation monologue.32:28–35:35 · Guest disagreement 0/10 Synthesis of Founder Leadership Principles at Scale Erica summarizes her core leadership lessons and transitions into reading submitted audience questions. Monologue format.35:37–38:54 · Guest disagreement 0/10 Q&A: Overcoming Excessive Capital Efficiency and Founder Burnout Erica self-reads and answers questions regarding acquisition timing, capital efficiency, and when to hire a COO. No direct host dialogue.38:55–41:38 · Guest disagreement 0/10 Q&A: Identifying Executive Red Flags and Ensuring Leadership Success The moderator briefly introduces a question ('Next one'), and Erica answers regarding executive firing and competitor obsession. No combative pushback or host expertise demonstrated.0:00–3:10 · Jason pushing back 0/10 Transitioning from Startup Founder to GitHub COO This is a solo keynote monologue by Erica Brescia introducing her background from founding Bitnami to becoming GitHub COO. With no active host interaction, host-side metrics and combativeness remain at zero.3:10–7:06 · Jason pushing back 0/10 Building an Early Support Staff to Protect Time Erica delivers a solo presentation on the importance of hiring an EA and building support staff early. There is no host involvement or disagreement.7:07–11:38 · Jason pushing back 0/10 Prioritizing Focus, Rest, and Strategic Deep Thinking Erica strongly rejects conventional advice she heard on a panel ('never say no to anything'), explaining that saying no to 90% of requests is vital for deep thinking. Host scores remain zero in this monologue.11:41–15:36 · Jason pushing back 0/10 Empowering Decentralized and Cross-Functional Decision Making Solo presentation discussing how to push decision making down and empower teams during crisis management. No host engagement.15:38–22:19 · Jason pushing back 0/10 Mastering Strategic and Cascading Communication at Scale Erica details the four tenets of responsible transparency and strategic communication at scale. Monologue format with no host interaction.22:20–25:06 · Jason pushing back 0/10 Identifying What Great Looks Like in Executive Hiring Erica explains how to identify what great looks like in executive hiring by interviewing domain experts. Monologue format.25:09–32:21 · Jason pushing back 0/10 Creating an Environment for Purpose, Belonging, and Wellness Erica covers purpose, belonging, and employee wellness in remote work environments. Pure presentation monologue.32:28–35:35 · Jason pushing back 0/10 Synthesis of Founder Leadership Principles at Scale Erica summarizes her core leadership lessons and transitions into reading submitted audience questions. Monologue format.35:37–38:54 · Jason pushing back 0/10 Q&A: Overcoming Excessive Capital Efficiency and Founder Burnout Erica self-reads and answers questions regarding acquisition timing, capital efficiency, and when to hire a COO. No direct host dialogue.38:55–41:38 · Jason pushing back 0/10 Q&A: Identifying Executive Red Flags and Ensuring Leadership Success The moderator briefly introduces a question ('Next one'), and Erica answers regarding executive firing and competitor obsession. No combative pushback or host expertise demonstrated.

speaking balance: gold is Jason, purple is the guest (3 minute bins)

0:00 · Jason 0% · guest 100%0:00 · Jason 0% · guest 100%3:00 · Jason 0% · guest 100%3:00 · Jason 0% · guest 100%6:00 · Jason 0% · guest 100%6:00 · Jason 0% · guest 100%9:00 · Jason 0% · guest 100%9:00 · Jason 0% · guest 100%12:00 · Jason 0% · guest 100%12:00 · Jason 0% · guest 100%15:00 · Jason 0% · guest 100%15:00 · Jason 0% · guest 100%18:00 · Jason 0% · guest 100%18:00 · Jason 0% · guest 100%21:00 · Jason 0% · guest 100%21:00 · Jason 0% · guest 100%24:00 · Jason 0% · guest 100%24:00 · Jason 0% · guest 100%27:00 · Jason 0% · guest 100%27:00 · Jason 0% · guest 100%30:00 · Jason 0% · guest 100%30:00 · Jason 0% · guest 100%33:00 · Jason 0% · guest 100%33:00 · Jason 0% · guest 100%36:00 · Jason 0% · guest 100%36:00 · Jason 0% · guest 100%39:00 · Jason 0% · guest 100%39:00 · Jason 0% · guest 100%42:00 · Jason 0% · guest 100%42:00 · Jason 0% · guest 100%
Sharpest disagreement ▶ 8:05 Rejection of 'never say no' advice

Erica explicitly condemns common business advice to never turn down opportunities, asserting that saying no 90 percent of the time is critical.

Hardest push from Jason ▶ 38:55 Moderator prompts next question

The moderator only interjects to cue the next audience question, representing the sole point of external direction in the presentation.

Biggest teaching moment ▶ 36:20 Schooling audience on excessive capital efficiency

Erica instructs founders on the mistake of taking extreme frugality too far, explaining how doing mundane tasks herself slowed business growth.

Jason holds their own ▶ 38:55 Moderator transitions Q&A

In a talk lacking host counter-argumentation, the moderator simply moves the flow of questions along.

the scores for every segment, with the reasoning behind each
ChapterTopicJason as informed peerGuest teachingGuest disagreementJason pushing backWhy
Transitioning from Startup Founder to GitHub COO 0000 This is a solo keynote monologue by Erica Brescia introducing her background from founding Bitnami to becoming GitHub COO. With no active host interaction, host-side metrics and combativeness remain at zero.
Building an Early Support Staff to Protect Time 0000 Erica delivers a solo presentation on the importance of hiring an EA and building support staff early. There is no host involvement or disagreement.
Prioritizing Focus, Rest, and Strategic Deep Thinking 0010 Erica strongly rejects conventional advice she heard on a panel ('never say no to anything'), explaining that saying no to 90% of requests is vital for deep thinking. Host scores remain zero in this monologue.
Empowering Decentralized and Cross-Functional Decision Making 0000 Solo presentation discussing how to push decision making down and empower teams during crisis management. No host engagement.
Mastering Strategic and Cascading Communication at Scale 0000 Erica details the four tenets of responsible transparency and strategic communication at scale. Monologue format with no host interaction.
Identifying What Great Looks Like in Executive Hiring 0000 Erica explains how to identify what great looks like in executive hiring by interviewing domain experts. Monologue format.
Creating an Environment for Purpose, Belonging, and Wellness 0000 Erica covers purpose, belonging, and employee wellness in remote work environments. Pure presentation monologue.
Synthesis of Founder Leadership Principles at Scale 0000 Erica summarizes her core leadership lessons and transitions into reading submitted audience questions. Monologue format.
Q&A: Overcoming Excessive Capital Efficiency and Founder Burnout 0000 Erica self-reads and answers questions regarding acquisition timing, capital efficiency, and when to hire a COO. No direct host dialogue.
Q&A: Identifying Executive Red Flags and Ensuring Leadership Success 0000 The moderator briefly introduces a question ('Next one'), and Erica answers regarding executive firing and competitor obsession. No combative pushback or host expertise demonstrated.

Statements from this episode (14)

Assertion Supported
Brescia: GitHub doubled headcount to over 2,300 employees since her arrival
“It's also been quite a whirlwind, as on top of everything that we've had happening in the world in 2020, we've also doubled in size since I joined, to over 2300 employees spread all over the world.”
Erica Brescia Sep 10, 2020 ▶ 1:49
Opinion
Brescia: Most founders waste excessive time on low-value operational chores
“Virtually every founder I know spends way too much time on operational items such as scheduling, finding and maintaining office space, setting up payroll and other things that are necessary, but not what really adds value to the business.”
Erica Brescia Sep 10, 2020 ▶ 4:56
Insight
Brescia: Saying 'yes' to everything is terrible advice for startup founders
“Honestly, it's terrible advice. Saying no to most of what comes your way is key to maintaining control over your time and focus.”
Erica Brescia Sep 10, 2020 ▶ 8:20
Insight
Brescia: Founders will not get more free time as their companies grow
“It's really, really hard to take time off when you're building and growing a company, and I'll tell you that if you believe you'll have time someday when the company is larger and more established and has more employees, you're wrong. It's never the case.”
Erica Brescia Sep 10, 2020 ▶ 10:45
Assertion Not checkable as stated
Brescia: GitHub managed 2,000 remote employees and 50M developers in 2020
“We have offices and co-working spaces worldwide that had to close, eight active real estate projects to put on hold and redesign, over 2000 employees working remotely, vendors who are important to our culture but could no longer come to our offices, customers …”
Erica Brescia Sep 10, 2020 ▶ 13:26
What-if
Brescia: Centralizing COVID decisions would have crippled GitHub's response time
“If I had made every single one of the decisions on how to respond across every aspect of our business, it would have taken far too long to execute, and our customers and employees would have been left wondering where we were and what we were doing. We could ha…”
Erica Brescia Sep 10, 2020 ▶ 13:50
Insight
Brescia: Leaders must repeat important messages five times across five different formats
“Someone once told me, if you want folks to remember something, you have to tell them five times in five different ways, and I think that's a great way to think about it.”
Erica Brescia Sep 10, 2020 ▶ 16:00
Insight
Brescia: Keep acquisition discussions limited to the smallest possible group
“So it's best to keep the discussion within the smallest group of folks possible so you don't disrupt the business and create unnecessary stress and uncertainty for your team while you're working through the details.”
Erica Brescia Sep 10, 2020 ▶ 20:06
Insight
Brescia: Interview unhireable top executives to define criteria for your open roles
“Go and meet as many exceptional folks for whatever role you're trying to fill as possible. Find the folks that are really at the On top of their game, even if there's no way you'll be able to hire them, and ask them about their roles, what it makes takes for s…”
Erica Brescia Sep 10, 2020 ▶ 23:06
Insight
Brescia: Big-company sales leaders are often wrong for early-stage startups
“Someone coming out of a very large company not, might not be right for leading sales at a very small one where you need to develop a whole new playbook or build a funnel from zero. You need different types of skills at different times in your company's growth.”
Erica Brescia Sep 10, 2020 ▶ 23:58
Disclosure
Brescia: Bitnami almost raised funding for an enterprise launch before its acquisition
“In the case of Bitnami, we were at a point where we were going to launch an enterprise Product. And we had been bootstrapping for a long time, and now we're going to need to raise funding or basically sell the company. And we went out to do the funding round i…”
Erica Brescia Sep 10, 2020 ▶ 34:02
Insight
Brescia: Extreme founder frugality and DIY chores severely slowed Bitnami's early growth
“You know, when I reflect on Bitnami, we tried to do way too much too early in the early days. I was literally doing everything. You hear this a lot, like, you know, founders take out the trash. I definitely did that. I did everything. I even cooked for the tea…”
Erica Brescia Sep 10, 2020 ▶ 35:48
Insight
Brescia: Scaling startups cannot give new executive hires time to level up
“You really don't have time to give a lot of time to executives to kind of Get up to speed or level up. Unfortunately, that's just not what you need an executive leader as you're as you're scaling a company and it's just time you can't afford to take.”
Erica Brescia Sep 10, 2020 ▶ 40:26
Insight
Brescia: Obsessing over competitor moves usually just holds early startups back
“I think it's easy to get kind of tied up and too worried about what your competitors are doing and obsessing about them. And most of the times it will just hold you back.”
Erica Brescia Sep 10, 2020 ▶ 42:23
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