Jan 26, 2024 · 29m · saastr

What's New at WordPress with Matt Mullenweg, CEO of Automattic and Co-Founder of WordPress

Matt Mullenweg · 17m spoken Jason Lemkin · 8m spoken
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In this in-depth interview, Automattic CEO and WordPress co-founder Matt Mullenweg discusses 20 years of open-source stewardship, product diversification across commerce and messaging, navigating AI content proliferation, and best practices for leading distributed teams.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Jason holds 31.5% of the talking time here. How this is scored →

Jason as informed peer 3.7 Guest teaching 4.0 Guest disagreement 1.4 Jason pushing back 1.6
05100:0010:0020:002:34–5:16 · Jason as informed peer 3/10 Web Market Share and the Evolution of Blogging Jason draws on his long personal history of daily blogging to ask about market share and the perceived decline of blogging. Matt explains that market share is an outcome rather than a goal and outlines the root causes behind blogging's historical decline.5:16–7:35 · Jason as informed peer 4/10 Navigating AI Content Floods and Value of Authenticity Jason raises concerns regarding AI-generated spam devaluing human content using Quora and ChatGPT as examples. Matt reframes human intelligence as inherently sacred and argues AI will serve as a filtering tool for discernment.7:36–11:16 · Jason as informed peer 2/10 Automattic's Business Model and Multi-Product Portfolio Jason asks for clarification on the relationship between WordPress and Automattic. Matt breaks down the commercial entity's multi-product portfolio and open-source foundation.11:17–17:19 · Jason as informed peer 5/10 Monetization, Platform Ecosystem, and Internal Reorganization Jason challenges Matt on whether Automattic is under-monetizing its 42% web market share and asks about ecosystem coopetition. Matt explains the decentralized $10B economy and the internal taxonomy separating hosting from ecosystem tools.17:19–21:35 · Jason as informed peer 4/10 WordPress Updates and Scaling WooCommerce Jason highlights WooCommerce's dominant position in e-commerce from an investor perspective. Matt reveals that Automattic acquired WooCommerce despite poor initial code quality because user demand was unmistakable.21:35–25:06 · Jason as informed peer 5/10 Public Market Strategy and Shareholder Liquidity Jason inquires about public market timing and liquidity pressures. Matt demurs on financial market expertise, detailing his founder fiduciary model of personally matching secondary buyers rather than rushing an IPO.25:07–29:17 · Jason as informed peer 3/10 Upcoming Innovations and Best Practices for Distributed Teams Jason asks about managing distributed teams in a post-pandemic environment. Matt debunks the assumption that remote work succeeded seamlessly during COVID, emphasizing that regular in-person meetups are mandatory for cultural health.2:34–5:16 · Guest teaching 3/10 Web Market Share and the Evolution of Blogging Jason draws on his long personal history of daily blogging to ask about market share and the perceived decline of blogging. Matt explains that market share is an outcome rather than a goal and outlines the root causes behind blogging's historical decline.5:16–7:35 · Guest teaching 4/10 Navigating AI Content Floods and Value of Authenticity Jason raises concerns regarding AI-generated spam devaluing human content using Quora and ChatGPT as examples. Matt reframes human intelligence as inherently sacred and argues AI will serve as a filtering tool for discernment.7:36–11:16 · Guest teaching 4/10 Automattic's Business Model and Multi-Product Portfolio Jason asks for clarification on the relationship between WordPress and Automattic. Matt breaks down the commercial entity's multi-product portfolio and open-source foundation.11:17–17:19 · Guest teaching 5/10 Monetization, Platform Ecosystem, and Internal Reorganization Jason challenges Matt on whether Automattic is under-monetizing its 42% web market share and asks about ecosystem coopetition. Matt explains the decentralized $10B economy and the internal taxonomy separating hosting from ecosystem tools.17:19–21:35 · Guest teaching 4/10 WordPress Updates and Scaling WooCommerce Jason highlights WooCommerce's dominant position in e-commerce from an investor perspective. Matt reveals that Automattic acquired WooCommerce despite poor initial code quality because user demand was unmistakable.21:35–25:06 · Guest teaching 4/10 Public Market Strategy and Shareholder Liquidity Jason inquires about public market timing and liquidity pressures. Matt demurs on financial market expertise, detailing his founder fiduciary model of personally matching secondary buyers rather than rushing an IPO.25:07–29:17 · Guest teaching 4/10 Upcoming Innovations and Best Practices for Distributed Teams Jason asks about managing distributed teams in a post-pandemic environment. Matt debunks the assumption that remote work succeeded seamlessly during COVID, emphasizing that regular in-person meetups are mandatory for cultural health.2:34–5:16 · Guest disagreement 1/10 Web Market Share and the Evolution of Blogging Jason draws on his long personal history of daily blogging to ask about market share and the perceived decline of blogging. Matt explains that market share is an outcome rather than a goal and outlines the root causes behind blogging's historical decline.5:16–7:35 · Guest disagreement 2/10 Navigating AI Content Floods and Value of Authenticity Jason raises concerns regarding AI-generated spam devaluing human content using Quora and ChatGPT as examples. Matt reframes human intelligence as inherently sacred and argues AI will serve as a filtering tool for discernment.7:36–11:16 · Guest disagreement 1/10 Automattic's Business Model and Multi-Product Portfolio Jason asks for clarification on the relationship between WordPress and Automattic. Matt breaks down the commercial entity's multi-product portfolio and open-source foundation.11:17–17:19 · Guest disagreement 2/10 Monetization, Platform Ecosystem, and Internal Reorganization Jason challenges Matt on whether Automattic is under-monetizing its 42% web market share and asks about ecosystem coopetition. Matt explains the decentralized $10B economy and the internal taxonomy separating hosting from ecosystem tools.17:19–21:35 · Guest disagreement 1/10 WordPress Updates and Scaling WooCommerce Jason highlights WooCommerce's dominant position in e-commerce from an investor perspective. Matt reveals that Automattic acquired WooCommerce despite poor initial code quality because user demand was unmistakable.21:35–25:06 · Guest disagreement 2/10 Public Market Strategy and Shareholder Liquidity Jason inquires about public market timing and liquidity pressures. Matt demurs on financial market expertise, detailing his founder fiduciary model of personally matching secondary buyers rather than rushing an IPO.25:07–29:17 · Guest disagreement 1/10 Upcoming Innovations and Best Practices for Distributed Teams Jason asks about managing distributed teams in a post-pandemic environment. Matt debunks the assumption that remote work succeeded seamlessly during COVID, emphasizing that regular in-person meetups are mandatory for cultural health.2:34–5:16 · Jason pushing back 1/10 Web Market Share and the Evolution of Blogging Jason draws on his long personal history of daily blogging to ask about market share and the perceived decline of blogging. Matt explains that market share is an outcome rather than a goal and outlines the root causes behind blogging's historical decline.5:16–7:35 · Jason pushing back 2/10 Navigating AI Content Floods and Value of Authenticity Jason raises concerns regarding AI-generated spam devaluing human content using Quora and ChatGPT as examples. Matt reframes human intelligence as inherently sacred and argues AI will serve as a filtering tool for discernment.7:36–11:16 · Jason pushing back 1/10 Automattic's Business Model and Multi-Product Portfolio Jason asks for clarification on the relationship between WordPress and Automattic. Matt breaks down the commercial entity's multi-product portfolio and open-source foundation.11:17–17:19 · Jason pushing back 3/10 Monetization, Platform Ecosystem, and Internal Reorganization Jason challenges Matt on whether Automattic is under-monetizing its 42% web market share and asks about ecosystem coopetition. Matt explains the decentralized $10B economy and the internal taxonomy separating hosting from ecosystem tools.17:19–21:35 · Jason pushing back 1/10 WordPress Updates and Scaling WooCommerce Jason highlights WooCommerce's dominant position in e-commerce from an investor perspective. Matt reveals that Automattic acquired WooCommerce despite poor initial code quality because user demand was unmistakable.21:35–25:06 · Jason pushing back 2/10 Public Market Strategy and Shareholder Liquidity Jason inquires about public market timing and liquidity pressures. Matt demurs on financial market expertise, detailing his founder fiduciary model of personally matching secondary buyers rather than rushing an IPO.25:07–29:17 · Jason pushing back 1/10 Upcoming Innovations and Best Practices for Distributed Teams Jason asks about managing distributed teams in a post-pandemic environment. Matt debunks the assumption that remote work succeeded seamlessly during COVID, emphasizing that regular in-person meetups are mandatory for cultural health.

speaking balance: gold is Jason, purple is the guest (3 minute bins)

0:00 · Jason 68.1% · guest 31.9%0:00 · Jason 68.1% · guest 31.9%3:00 · Jason 41.7% · guest 58.3%3:00 · Jason 41.7% · guest 58.3%6:00 · Jason 29.9% · guest 70.1%6:00 · Jason 29.9% · guest 70.1%9:00 · Jason 18.4% · guest 81.6%9:00 · Jason 18.4% · guest 81.6%12:00 · Jason 17.8% · guest 82.2%12:00 · Jason 17.8% · guest 82.2%15:00 · Jason 12.6% · guest 87.4%15:00 · Jason 12.6% · guest 87.4%18:00 · Jason 32.9% · guest 67.1%18:00 · Jason 32.9% · guest 67.1%21:00 · Jason 26.8% · guest 73.2%21:00 · Jason 26.8% · guest 73.2%24:00 · Jason 42.4% · guest 57.6%24:00 · Jason 42.4% · guest 57.6%27:00 · Jason 23.4% · guest 76.6%27:00 · Jason 23.4% · guest 76.6%
Sharpest disagreement ▶ 24:17 Rejection of the mandatory IPO playbook

Matt pushes back against the conventional venture narrative that companies must IPO, arguing that rigid solutions ignore specific shareholder liquidity needs.

Hardest push from Jason ▶ 11:30 Jason challenges Automattic's revenue capture

Jason pushes on Automattic's monetization strategy, arguing that holding a 43% web market share should theoretically generate tens of billions in direct ARR.

Biggest teaching moment ▶ 11:48 Ecosystem revenue vs. corporate revenue

Matt clarifies that the $10B WordPress revenue pool is intentionally spread across hundreds of independent companies rather than captured by a single Fortune 500 balance sheet.

Jason holds their own ▶ 22:05 Jason details tech IPO dry spell benchmarks

Jason cites macroeconomic B2B IPO data, referencing HashiCorp, Klaviyo, and the $200M revenue scale requirement to ground the liquidity conversation in market realities.

the scores for every segment, with the reasoning behind each
ChapterTopicJason as informed peerGuest teachingGuest disagreementJason pushing backWhy
Web Market Share and the Evolution of Blogging 3311 Jason draws on his long personal history of daily blogging to ask about market share and the perceived decline of blogging. Matt explains that market share is an outcome rather than a goal and outlines the root causes behind blogging's historical decline.
Navigating AI Content Floods and Value of Authenticity 4422 Jason raises concerns regarding AI-generated spam devaluing human content using Quora and ChatGPT as examples. Matt reframes human intelligence as inherently sacred and argues AI will serve as a filtering tool for discernment.
Automattic's Business Model and Multi-Product Portfolio 2411 Jason asks for clarification on the relationship between WordPress and Automattic. Matt breaks down the commercial entity's multi-product portfolio and open-source foundation.
Monetization, Platform Ecosystem, and Internal Reorganization 5523 Jason challenges Matt on whether Automattic is under-monetizing its 42% web market share and asks about ecosystem coopetition. Matt explains the decentralized $10B economy and the internal taxonomy separating hosting from ecosystem tools.
WordPress Updates and Scaling WooCommerce 4411 Jason highlights WooCommerce's dominant position in e-commerce from an investor perspective. Matt reveals that Automattic acquired WooCommerce despite poor initial code quality because user demand was unmistakable.
Public Market Strategy and Shareholder Liquidity 5422 Jason inquires about public market timing and liquidity pressures. Matt demurs on financial market expertise, detailing his founder fiduciary model of personally matching secondary buyers rather than rushing an IPO.
Upcoming Innovations and Best Practices for Distributed Teams 3411 Jason asks about managing distributed teams in a post-pandemic environment. Matt debunks the assumption that remote work succeeded seamlessly during COVID, emphasizing that regular in-person meetups are mandatory for cultural health.

Statements from this episode (17)

Insight
Mullenweg: Broad Missions Enable Decades-Long Founder Motivation
“I think you just gotta pick a big mission. We started in In 2003 to democratize publishing. And so that was broad enough that we've been able to stay at that and it's banded and it's evolved over time, of course, like what it means to publish has evolved over …”
Matt Mullenweg Jan 26, 2024 ▶ 1:18
Insight
Mullenweg: Tech Markets Are Mostly Driven by Compounding, Not Fads
“They can sometimes still technology is the funnest marketplace to work in the world. Like people can switch very quickly, but mostly there's compounding.”
Matt Mullenweg Jan 26, 2024 ▶ 2:23
Assertion Supported
Mullenweg: WordPress powers around 42% of websites
“I think we're right now around like 42% of websites.”
Matt Mullenweg Jan 26, 2024 ▶ 2:43
Assertion Supported
Mullenweg: WordPress had 0.8% market share when tracking began
“When we started tracking it, we were at .8.”
Matt Mullenweg Jan 26, 2024 ▶ 2:53
Disclosure
Mullenweg: WordPress launched a 100-year hosting subscription plan
“One thing that we launched last year was a 100 year plan. Yeah. So you could subscribe to a hundred year hosting plan.”
Matt Mullenweg Jan 26, 2024 ▶ 4:51
Assertion Not checkable as stated
Lemkin: Majority of questions and answers on Quora are AI-driven
“I would say the majority of answers and the majority of questions are all AI driven. They're AI prompt driven. And then AIs are answering all these questions.”
Jason Lemkin Jan 26, 2024 ▶ 5:46
Prediction Not checkable as stated
Mullenweg: Web will fill with AI spam, but high-quality content survives
“There is a version of AI that the web gets filled with spam and, you know, everything. I think that will happen and it doesn't matter because ultimately what we're looking for is that discernment, that quality.”
Matt Mullenweg Jan 26, 2024 ▶ 6:32
Disclosure
Mullenweg: Automattic will migrate Tumblr to run on WordPress
“Tumblr is not running on WordPress yet, but it will. So we're going to switch Tumblr to be powered by WordPress.”
Matt Mullenweg Jan 26, 2024 ▶ 9:00
Assertion Not checkable as stated
Mullenweg: WooCommerce is Automattic's largest business
“We went into commerce with WooCommerce. Let's democratize commerce. And we have now an open source Shopify, which is our, now our largest business. It's a growing like a weed.”
Matt Mullenweg Jan 26, 2024 ▶ 9:55
Assertion Not checkable as stated
Mullenweg: The WordPress ecosystem generates about $10 billion annually
“The WordPress ecosystem, I would estimate to be about ten billion dollars per year.”
Matt Mullenweg Jan 26, 2024 ▶ 11:48
Disclosure
Mullenweg: Automattic enforces strict neutrality between WordPress.com and third-party hosts
“The rest is that help the host. So they cannot preference part of the rules. They can't reference WordPress.com over any other host in the world. WordPress.com gets access to all the same code APIs, everything that everyone else does.”
Matt Mullenweg Jan 26, 2024 ▶ 16:05
Disclosure
Mullenweg: Automattic initially passed on buying WooCommerce over bad code
“And so to be honest, the code was not good. And so like the first couple of times we looked at it, we decided not to buy it because the code was so bad. But at some point, like we're like, they've really figured out something with the users. That's resonating.…”
Matt Mullenweg Jan 26, 2024 ▶ 21:09
Assertion Partly supported
Lemkin: Klaviyo was the only B2B tech IPO following HashiCorp in 2023
“In B to B after HashiCorp, there was only one IPO, which was Klaviyo in e-commerce last year.”
Jason Lemkin Jan 26, 2024 ▶ 22:08
Disclosure
Mullenweg: Commits to Finding Liquidity for Any Shareholder Wanting Out
“I tell all my shareholders, like, if you ever want to sell a share, I'm your man. I don't know what the price is, but I don't want to lock them up.”
Matt Mullenweg Jan 26, 2024 ▶ 22:52
Disclosure
Mullenweg: Automattic's stock is held only by employees and a few dozen investors
“Automatic is a very closely held stock. It's basically our employees and a few dozen of the most sophisticated investors in the world.”
Matt Mullenweg Jan 26, 2024 ▶ 23:07
Assertion Not checkable as stated
Mullenweg: Automattic Hired 1,200 Remote Workers During COVID and Productivity Suffered
“Our culture suffered. Like we were not as productive during COVID. People thought, oh, this must be, I had other CEOs. This must be great. You just, you're, you must be running at full speed. I'm like, no, I hired 1200 people the past year that have, the past …”
Matt Mullenweg Jan 26, 2024 ▶ 26:37
Insight
Mullenweg: Monthly or Quarterly In-Person Meetups Are Ideal for Remote Teams
“It's not daily. It's not weekly. Those are not the right answers. And so it's probably closer to a monthly, quarterly is a real sweet spot for this.”
Matt Mullenweg Jan 26, 2024 ▶ 28:49
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