Wade Foster

19 statements across 3 episodes · 11 bullish · 3 bearish · 2 people on the record · first statement Dec 23, 2021 by Wade Foster · said 7 times in 4 episodes since 2021 · across every show →

On the record as a speaker too: Wade Foster's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Jason Lemkin (4), Anu Hariharan (3)

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Everything said about Wade Foster, oldest first

Dec 23, 2021 positive
Insight
Startups under 20 employees should focus entirely on product, sales, and support
“Micah shares, don't play business until you have to. Especially when you're quite young, when you're less than 20 people, ah, it's really hard to have, to do everything that bigger organizations can do. You're gonna hear a lot from a lot of great folks today w…”
Wade Foster Dec 23, 2021 ▶ 19:47 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Insight
Developing distinct sub-team cultures prevents employee isolation as startups scale
“Now, it's all great to have, ah, you know, shared values, shared purpose, shared mission, but as your org gets bigger and bigger and bigger, it can start to feel a little more lonely, and so one of the things that Linz's team done is they've branded the suppor…”
Wade Foster Dec 23, 2021 ▶ 9:27 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 neutral
Assertion Not checkable as stated
Multiple Zapier engineers had over four different engineering managers in one year
“There was multiple folks that had over four engineering managers in one given year.”
Wade Foster Dec 23, 2021 ▶ 17:55 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 negative
Insight
Adding headcount without clear role definitions slows down startup execution
“It can be tempting to want to throw more bodies at problems and say, ah, if we just had one more person, if we just had 10 more people, we might be able to solve this. But if you don't have a clear perspective of how they're going to help, you're going to end …”
Wade Foster Dec 23, 2021 ▶ 10:34 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 neutral
Insight
Rapid organizational scaling frequently outpaces an early employee's management capabilities
“As your organization grows, and if it grows faster and faster, your org growth might outpace an individual's ability to grow. And that's okay. So it's important to make sure each of your early folks really understand that there is a path for them inside your c…”
Wade Foster Dec 23, 2021 ▶ 16:58 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Disclosure
Zapier required every employee across all functions to handle customer support
“For a long time, we asked every single one of our employees, no matter what function you worked in, to do some support, and what this meant is that all of our folks really understood the product that we were building and what was special about it, and they als…”
Wade Foster Dec 23, 2021 ▶ 6:17 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Insight
Scaling companies must constantly evolve their operational mechanics while preserving values
“Steve shares, keep the values, but change the mechanics. Companies change constantly, whether it's your code base, your org chart, your systems and processes, your go-to-market motion, all these things are going to change and evolve over time. So your organiza…”
Wade Foster Dec 23, 2021 ▶ 8:51 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Insight
Zapier's core values established at 20 employees successfully scaled to 500
“Some of those things that we thought through at 20 people have scaled with us to 300 to 500 and have ripple effects over where we've gone. Those sets of core values have really helped us be intentional about where we're taking the company. If you contrast the …”
Wade Foster Dec 23, 2021 ▶ 11:09 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Assertion Not checkable as stated
A four-year-old CMS MVP still powers 20,000 Zapier templates today
“He built this system over four years ago, and today it, ah, works with 20,000 different Zapp templates. And it's largely that same MVP he built four years ago.”
Wade Foster Dec 23, 2021 ▶ 1:51 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 negative
Insight
Best practices yield average outcomes; the most successful companies are outliers
“Best practices are going to get you the same outcomes as everyone else. The best companies are outliers, and they're outliers in one or two key dimensions.”
Wade Foster Dec 23, 2021 ▶ 22:05 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 positive
Disclosure
Zapier enforces mandatory code reviews only for the riskiest software changes
“So one of the things we've done over time is said, you know what, we're gonna put in infrastructure to make sure code review's happy against some of the riskiest changes, and then we find another path to production for other types of changes.”
Wade Foster Dec 23, 2021 ▶ 13:24 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021
Insight
Scaling startups stagnate unless non-founders are hired to drive product innovation
“If your founding team is the only ones that are thinking about innovation, and they're now focused on scale, what you can find is that innovation starts to stagnate. So it's really important in your organizations to bring in other folks that are thinking about…”
Wade Foster Dec 23, 2021 ▶ 20:49 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Dec 23, 2021 bullish
Insight
No-code platforms help founders rapidly build high-quality, durable MVPs
“The great news with a lot of no-code solutions, things like Airtable, Webflow, even Zapier itself, allow you to build things not just quickly, but also with quality. And so it's easier than ever to build these MVPs and actually have them go the distance for yo…”
Wade Foster Dec 23, 2021 ▶ 2:13 The Secrets to Scaling Zapier to 500 Employees from Employees Themselves with Zapier CEO Wade Foster
Sep 29, 2022 positive
Assertion Supported
Hariharan: Zapier reached default alive after raising only $1.5M
“Zapier, way from Zapier, Never believed in fundraising, and I think that's why he hit default alive with one and a half million. He's never had to raise money. He doesn't need to because he prints cash.”
Anu Hariharan Sep 29, 2022 ▶ 24:07 5 Critical & Company-Altering Learnings from B2B Startups | Y Combinator MD Anu Hariharan
Sep 17, 2025 positive
Insight
Foster: Scaled automation mixes deterministic and agentic AI workflows
“So what are the folks that are actually deploying like automation at scale doing? They're finding ways to mix and match deterministic workflows with agentic workflows and do those together.”
Wade Foster Sep 17, 2025 ▶ 6:46 Building AI-First Companies: Insights from Zapier’s CEO Wade Foster
Sep 17, 2025 positive
Disclosure
Foster: Zapier uses internal AI agents to aggregate cross-team customer feedback
“And so we have a whole automation system agent system that like takes all that stuff. It then generates a bunch of themes based on that and then generates reports based on those themes. Then the second thing we have built up is a chat bot around all that stuff…”
Wade Foster Sep 17, 2025 ▶ 27:57 Building AI-First Companies: Insights from Zapier’s CEO Wade Foster
Sep 17, 2025 neutral
Insight
Foster: Highly agentic workflows are highly imperfect and require human intervention
“I think a reason a lot of folks are taking this approach of inserting the human at the last mile is the more agentic these workflows, the more imperfect it is.”
Wade Foster Sep 17, 2025 ▶ 13:16 Building AI-First Companies: Insights from Zapier’s CEO Wade Foster
Sep 17, 2025 negative
Opinion
Foster: Social media posts about autonomous AI agents are mostly hype
“If you go read X, if you go read LinkedIn, you would think that everybody is deploying agents Everywhere. Here, look at this crazy agent I've done that has solved all these magical problems for me. Mostly that is hype.”
Wade Foster Sep 17, 2025 ▶ 6:28 Building AI-First Companies: Insights from Zapier’s CEO Wade Foster
Sep 17, 2025 neutral
Prediction Not checkable as stated
Foster: MCP will not replace APIs; both will remain valuable and coexist
“I think the answer is we're going to end up having both. I think APIs are very, are deterministic and cheap. Works the same way every single time. And so there's a whole set of use cases that Do you want it to work that way? Where MCP is a lot more flexible. T…”
Wade Foster Sep 17, 2025 ▶ 24:45 Building AI-First Companies: Insights from Zapier’s CEO Wade Foster
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