user research
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Oct 9, 2018 by Merci Grace · across every show →
Everything said about user research, oldest first
Oct 9, 2018 negative
Grace: Sales teams cannot replace user researchers for product feedback
“My sales guys are bringing back information to HQ. You, but they're not really listening. They're selling. And they're listening for the name of the competitor, for the problem that matches the use case, because they have that great line about this feature, wh…”