upsell and cross-sell
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 16, 2023 by Lucas Fox · across every show →
Everything said about upsell and cross-sell, oldest first
Feb 16, 2023
Fox: Cross-selling and upselling directly increase customer retention
“Upsell and cross-sell is not just, you know, a way to bring more revenue to the company. It's actually a way to improve the customer experience because they're consolidating everything in one place. As a result, the retention goes up. And obviously the revenue…”