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tier one support

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jun 4, 2025 by Yamini Rangan · across every show →

Everything said about tier one support, oldest first

Jun 4, 2025 negative
Insight
Rangan: Companies should not use humans for tier-one support tickets
“And if you take the tiers of support, tier one support tickets, You should not be using humans at all because you have documentation, you have a support history of how you have solved it, and you can get all of this.”
Yamini Rangan Jun 4, 2025 ▶ 10:40 AI and The Future of Sales, Marketing & CS with HubSpot CEO Yamini Rangan
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