SMB sales reps

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Aug 25, 2025 by Jason Lemkin · across every show →

Everything said about SMB sales reps, oldest first

Aug 25, 2025 negative
Insight
Lemkin: Top-producing SMB sales reps often cause the highest churn
“He put the data in Snowflake, and he's like, okay, let me compare that to churn. And he found out the very best sales reps in the SMB motion had the highest churn, because they were shoving deals down the pipe. And so actually, none of the best reps were his b…”
Jason Lemkin Aug 25, 2025 ▶ 12:31 From PLG to Enterprise to SMB: Insights from Calendly's CEO Tope Awotona
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