SaaS vendors

“I think in, 18 months. We may not be able to charge at all. Yeah, because there has to be a core set of software that I get with my seat. You can't charge me for login. You can't charge me for, there's certain things that have to come.”

“Why aren't you? It's because you're not growing fast enough when you're playing games.”

“Folks that are seeing how we're using them, our agents, in some cases are going to see it going down as we replace just some of the use cases with our own agents doing it themselves.”

“Agents will steal your customers. Not your humans, not the great sales rep, not a moment in time, not your competitor going down at the end of the month or for a weekend. Your competitor's agents will steal you, steal your customers.”

“The agent made the call for a heat map vendor We'd never heard of, and we didn't even need to do more diligence. You trusted the agent. Someone lost a 50, 20, a twenty-k deal out there to an agent, and you, they were never, and this paid vet, this other, this …”

“I think it is a self-inflicted wound for a lot of systems of record and SaaS centers as they jack up the prices because seats are going down and agents are going up and they jack up the price for access. It's incense us finally to put more and more of our data…”