onboarding setup
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 16, 2023 by Lucas Fox · across every show →
Everything said about onboarding setup, oldest first
Feb 16, 2023 neutral
Fox: Incomplete onboarding setup was the top churn driver at Brex
“One of the things that we realized was that one of the biggest reasons why customers would churn was because they weren't properly set up on Brex, right? So, you know, they would sign up to Brex, and they would start using the Brex card, and they would deposit…”