net revenue retention

5 statements across 4 episodes · 3 bullish · 1 bearish · 4 people on the record · first statement Oct 30, 2019 by Alex Ferrara · across every show →

Everything said about net revenue retention, oldest first

Oct 30, 2019 neutral
Insight
Ferrara: Mid-market SaaS yields 80-90% gross and 90-120% net revenue retention
“If you're selling into the mid-market with ACVs of something like 12 K or up to 50 K per year, you can expect 80 to 90% gross revenue retention, and net revenue retention, we typically see something in the 90 to, in best cases, a 120%.”
Alex Ferrara Oct 30, 2019 ▶ 16:05 State of the Cloud 2019: Europa Edition | SaaStr Software Community
Dec 13, 2021 positive
Insight
Peacock: Gross and Net Retention Trump Top-Line ARR for SaaS
“The other two metrics that are just as critical, in fact, arguably more critical to know, are your revenue health. Specifically, your gross revenue retention, or GRR, and your net revenue retention, or NRR.”
Karen Peacock Dec 13, 2021 ▶ 4:37 Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
Dec 13, 2021 positive
Insight
Peacock: Segmenting Retention Metrics Uncovers Deeper SaaS Business Insights
“You can look at your revenue health overall, and that's good, but what's even more useful is to break that down by segment, and to figure out your ARR and growth, and importantly, your net revenue retention, gross revenue retention by segment, by product, by t…”
Karen Peacock Dec 13, 2021 ▶ 6:39 Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
Jun 24, 2022 negative
Opinion
Lemkin: High NRR SaaS companies have lazy customer success teams
“High NRR companies are friggin' lazy, especially their customer success teams.”
Jason Lemkin Jun 24, 2022 ▶ 14:08 16 Ways to Level Up in 2022 with SaaStr Founder and CEO Jason Lemkin | SaaStr Software Community
May 29, 2024 bullish
Assertion Contradicted
Lacerte: Bill net revenue retention increased to 124%
“In fact, I think in the last quarter numbers, we announced that the net revenue retention had bumped up to one 24, right?”
René Lacerte May 29, 2024 ▶ 19:59 René Lacerte, CEO Bill + Jason Lemkin: "It's Just Getting Good for SMB SaaS"
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 400 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.