Merci Grace

12 statements across 1 episodes · 4 bullish · 2 bearish · 2 people on the record · first statement Oct 9, 2018 by Merci Grace · across every show →

On the record as a speaker too: Merci Grace's record, appearances and statements → this page counts the times other people say the name.

Everything said about Merci Grace, oldest first

Oct 9, 2018 negative
Disclosure
Grace: Slack pushed mobile desktop parity too far
“Slack, as you probably have noticed, or maybe not has really gone for parody on the mobile app to an extreme. It's like one of the things that I disagreed with. I felt it should be more of an alert inbox and not something that was like fully fleshed out.”
Merci Grace Oct 9, 2018 ▶ 36:19 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 positive
Insight
Grace: Candidates spending 10 hours on take-homes show valuable commitment
“If someone is really motivated to be at your company, it's okay if they spend 10 hours on it, because that's actually a great signal that this is someone who really gives a and is really gonna, you know, is a craftsperson who really cares and is gonna put a lo…”
Merci Grace Oct 9, 2018 ▶ 13:20 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018
Insight
Grace: Limit product onboarding flows to three core concepts
“Isolating the few things that people really need to know about your product is really important, so oftentimes the onboarding flows that I've seen fail are ones where people are like, let me show you everything, and they're like, oh, and this thing, and then y…”
Merci Grace Oct 9, 2018 ▶ 26:11 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 bullish
Assertion Supported
Yen: Grace scaled Slack from 500,000 to over 5 million DAUs
“And so while at Slack, she ran their growth team as director of product and took the company from 500,000 daily active users to over five million.”
Alan Yen Oct 9, 2018 ▶ 1:54 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018
Insight
Grace: A product's core loop relies on two or three features
“Cause what you're looking for is what is this core loop that people are going to come in and do over and over and over again. And it's probably just two or three features. You're going to need more to sell into enterprises and things like that. But ultimately …”
Merci Grace Oct 9, 2018 ▶ 23:32 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018
Insight
Grace: Users only notice screen changes within a coffee-cup-sized area
“If you have someone in, like, this lower part of the UI, And you've given them a hint about, oh, this is how you open this menu down here. They will not see something that happens outside of roughly like a coffee cup sized area around it, and that's often the …”
Merci Grace Oct 9, 2018 ▶ 27:22 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 neutral
Assertion Partly supported
Grace: Flowdock and HipChat had more features than early Slack
“Look at FlowDoc and look at HipChat and, like, there aren't any features that are different. And in fact, both of those products had more features and they had things like replies that we would consistently hear from people.”
Merci Grace Oct 9, 2018 ▶ 31:21 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 negative
Insight
Grace: Product teams should ignore competitor moves and features
“Definitely ignoring everything else that's happening is the best thing to do. Competition can be very distracting and it's easy to look at someone else and sort of assume that, like, they're more successful than you are, or that the flow that you went through …”
Merci Grace Oct 9, 2018 ▶ 30:02 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018
Insight
Grace: Designers must hone button text and headlines before visual designs
“People, you know, people don't read, but people read actually button text, and then headlines, so read that out loud to yourself, show it to everyone that you know, make sure that it's very, very crisp, and then the rest of the visual design will follow that, …”
Merci Grace Oct 9, 2018 ▶ 28:58 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 positive
Insight
Grace: Products are full experiences including sales, support, and copywriting
“Products are a whole experience that include Sales. They definitely include your support team. They include the language on your website, and that's how real people experience them.”
Merci Grace Oct 9, 2018 ▶ 30:38 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018 bullish
Prediction Not checkable as stated
Grace: A Slack-like tool will emerge for blue-collar workers
“I think that something like Slack is going to emerge for pink and blue collar workers.”
Merci Grace Oct 9, 2018 ▶ 16:45 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
Oct 9, 2018
Insight
Grace: Features in live competitor products are not proof they work
“Because again, you do not know what works for them. And just because something's in the product doesn't mean that it's working.”
Merci Grace Oct 9, 2018 ▶ 38:01 Insider's Guide To Building Great Product w/Merci Grace, Slack's First Head of Product
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