Kustomer

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Nov 4, 2024 by Jason Lemkin · said 1 times in 1 episodes since 2024 · across every show →

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Nov 4, 2024 positive
Assertion Partly supported
Lemkin: Customer Support SaaS Platforms Are Converging on Per-Resolution Pricing
“Even in this sort of odd per resolution model in, in post sales support. I think everyone, Zendesk, intercom, customer, gorgeous, dial, even dial pad, even in other areas, I think they all converging on the same model.”
Jason Lemkin Nov 4, 2024 ▶ 42:56 What Really Matters in SaaS in 2025 with Jason Lemkin and Dave Kellogg
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