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Nick Mehta, CEO Gainsight: 10 Things That Are Changing Now in Customer Success | SaaStr 2021 Oct 5, 2021 · 1 mention

  • ▶ 14:38 Nick Mehta Klaviyo, Kate Walsh, runs customer support and customer success there, and she's built this incredible model where they basically work with lots of online merchants, e-commerce companies, et cetera,
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