Intercom, every mention
9 scenes (2021), the whole family · ← back to Intercom
tap a year for its mentions
every year 2021 anyone Jason Lemkin 44Paul Adams 32Karen Peacock 27TJ Nahigian 3Patrick Campbell 3Elliott Robinson 3Eleanor Dorfman 3Amelia Ibarra 3Seema Amble 1Rory O'Driscoll 1
Verbatim, from the transcripts: the passages where Intercom comes up
Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock
- ▶ 1:10 Karen Peacock I'm the CEO of Intercom. 3 times in the scene
- ▶ 4:14 Karen Peacock And so what you want to go is go beneath the surface, and I'm going to tell you a story about how we did that at Intercom, and the surprises that we found, and how we used that to accelerate.
- ▶ 7:16 Karen Peacock And I'll tell you the story of Intercom and when we did this. 2 times in the scene
- ▶ 16:07 Karen Peacock Um, so at Intercom, uh, when we started, we had a very simple pricing metric, um, and we called it total people records, and that basically meant that we charged customers based on the number of contacts that they had in the Intercom… 4 times in the scene
- ▶ 22:59 Karen Peacock And this is something we are super passionate about at Intercom, in that we have dedicated ourselves and our whole products to helping companies build personalized, in-context experiences that are also omnichannel and able to touch…
- ▶ 28:34 Karen Peacock We write a lot at Intercom. 2 times in the scene
The State of the Cloud: 2021 with Bessemer Venture Partners | SaaStr Software Community
- ▶ 34:48 Elliott Robinson We've seen companies like PagerDuty, Product Board, and Intercom do that extraordinarily well.
- ▶ 36:29 Elliott Robinson And what's really cool when you think about, uh, Karen Peacock and the team over at Intercom is when you do it right, your customers grow with you. 2 times in the scene
The Current State of SaaS Companies, Subscriptions, and Retention in 2021 | ProfitWell Founder & CEO
- ▶ 26:33 Patrick Campbell So on the left here, you have Intercom. 3 times in the scene