Customer Success Qualified Leads

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Oct 5, 2021 by Nick Mehta · across every show →

Everything said about Customer Success Qualified Leads, oldest first

Oct 5, 2021 positive
Insight
Nick Mehta: Post-sale customer success should operate as a lead generation funnel
“There's a second funnel that we need to all consider, which is now I've got a customer and how am I constantly delivering more outcomes to them, right? And how am I constantly getting them more value such that they become leads for me because they become leads…”
Nick Mehta Oct 5, 2021 ▶ 12:03 Nick Mehta, CEO Gainsight: 10 Things That Are Changing Now in Customer Success | SaaStr 2021
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