contact center
also referred to as: contact centers
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement May 2, 2025 by Marc Benioff · across every show →
Everything said about contact center, oldest first
May 2, 2025 neutral
Benioff: Contact Center AI Transformation Will Be Incremental, Not Immediate
“It's that old phrase, people overestimate what you're going to do in a year and underestimate what you're going to do in a decade. And that is where we are with this as well, which is that, yes, we can say this is what's going to happen to the contact center, …”