community support forums
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Jun 1, 2022 by Holly Firestone · across every show →
Everything said about community support forums, oldest first
Jun 1, 2022 bullish
Firestone: Community peer support saved $2M per month in support costs
“Then when it comes to support costs, there were 4000 questions that were answered in the community like in a community forum. 83% of those were answered by other members of the community. And we calculated that that was two million dollars a month in support s…”