AI customer success manager
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Sep 9, 2026 by Carles Reina · across every show →
Everything said about AI customer success manager, oldest first
Sep 9, 2026 positive
Reina: ElevenLabs used AI CSMs for long-tail upsells while crediting human reps
“By having an AI customer success manager to focus on the app sales for the long-tail account, like the SMBs and the mid-markets, we could actually automatically unlock revenues and we will pay commissions to, like, the account owner of those companies, right?”