The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 13 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Jain: Insurance reps give incorrect patient benefit info 25% of the time
“When we Call an insurance company to get benefits for a patient. 25% of the time, we get incorrect information.”
Jain: Major Insurers Set Up Dedicated Call Centers for Infinitus AI
“Most of them now have dedicated call centers for our AI agent. We have a private phone number that we call which reduces our wait time. We get data digitally from them, and then we get a set of human agents who love talking to our AI agent, and it goes really …”
Jain: Cencora Reported Infinitus AI Was 10% More Accurate Than Human Staff
“I think they said it was 10% more accurate on average than their teams.”
Jain: Major Insurers Enacted Blanket Bans on Incoming AI Phone Calls
“Turns out about a year ago some of the biggest ones blocked it, and that was because there was a handful of companies that started calling them, and they were terrible, and they were like, we can't have different policies for different AI agents.”
Jain: Demand for automated patient-facing healthcare calls rose over 18 months
“In the last year and a half, We've started seeing an increase in demand for patient facing phone calls to say, Hey, we know you're about to go on your, for your first infusion. Do you have any questions about what that experience is going to be like? Educating…”
Jain: Every Infinitus champion gets promoted within two years
“Even to this day, every champion of ours has gotten one, if not two, promotions within the first two years of using us.”
Jain: Automating Healthcare Calls Primarily Cuts Time to Patient Therapy
“If you can automate it will reduce the time it takes to get a patient on therapy. It would reduce the administrative cost in the back office, which Through trickle-down theory would reduce the cost of healthcare in the U.S. And so there's a lot of second and t…”
Jain: Infinitus's average customer deal exceeds seven figures
“Our average customer is over seven figures.”
Jain validated Infinitus by posing as a Google VC doing diligence
“So I started doing diligence calls by calling prospective customers and saying, hey, I'm a VC at Google. There's this company that I'm looking at that says they can automate phone calls in the back office. Does that sound interesting? And every single person I…”
Infinitus saw roughly a 30% hangup rate on early voice AI calls
“And you know, there was someone we were talking to in the early days, and we were like, hey, we get a hangup rate of, back then, like, 30%.
People aren't talking to us.”
Jain: Insurers share 50-70% of data digitally with Infinitus via APIs
“And some of the biggest ones now we work with where they give us as much of the data as they have digitally through APIs. It's still not a hundred percent. It's 50 to 70% digitally, so it reduces that 30 minute call Into a 10 to 15 minute call, which is a savi…”