Disclosure certainty 4/5 debate potential 2/5

Jain validated Infinitus by posing as a Google VC doing diligence

Ankit Jain · He bet on voice AI when no one else did. Now he has $1M+ customers & $100M raised. | Ankit Jain, ... · PMF Show · Dec 23, 2024 · at 5:46

Ankit Jain, co-founder and CEO of Infinitus, explains how he tested customer demand for AI voice automation in healthcare before leaving venture capital to launch the company.

0:00 / 0:24exact quote · 24.2s
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“So I started doing diligence calls by calling prospective customers and saying, hey, I'm a VC at Google. There's this company that I'm looking at that says they can automate phone calls in the back office. Does that sound interesting? And every single person I reached out to said, that's a huge problem. The first one said we have 3000 people doing it. The second one said 400 people. The third one said a thousand people. So we had validated it”

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Assertion Not checkable as stated
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