Soham Ganatra, co-founder of Composio, discusses why customer discovery interviews fail for frontier AI agent products.
Assertion Not checkable as stated
Soham Ganatra: Current AI agents do not learn from repeated API errors
“Agents don't learn. So if my agent is connecting to Salesforce and Salesforce has like 10,000 different parameters and like it keeps messing up those parameters every time, it will keep doing that even like the third time, the fifth time, the 30th time, right?”
Prediction Not checkable as stated
Soham Ganatra: Autonomous software integration agents are one LLM generation away
“I still think it's not a solvable problem today, maybe like one generation away.”
Insight
Charging independent developers is counterproductive when early product feedback is more valuable
“For me, at least the way I used to think about it was, like, a lot of these folks are, like, independent developers who are doing personal projects because they're, like, very interested in the new tech, and, like, to charge them right now is, like, kind of a …”
Prediction Not checkable as stated
Foundation models and integration layers will eventually dismantle the SaaS application monopoly
“And like, so at some point, we can break into this sort of monopoly of, like, application layer, and we can say, like, you don't really need to care about applications. All you need to care about is essentially foundation models and, like, Composio, and, like,…”
Insight
Integration platform NPS drops drastically as users discover unsupported edge cases
“So, so at some point, like, it's almost, like, comical, but, like, your NPS is, like, 10, 10, 10, 10, 10, and then as, like, the time increases, your NPS drastically starts decreasing, because, like, everyone, like, starts discovering this and other things the…”
Insight
Integration products are 60% to 70% service components due to required customization
“Typically with any integration product, like there's a 30% or 20% product component, there's a 60 to 70% service component when you're down the line.”