Salesforce and ServiceNow will resist the MCP movement to protect UI engagement
Dheeraj Pandey · He built a $20B public company, left—then raised a $100M Series A. | Dheeraj Pandey, Founder of N... · PMF Show · Nov 3, 2025 · at 26:47
Dheeraj Pandey, CEO of DevRev and co-founder of Nutanix, discusses how traditional enterprise software platforms will respond to open protocol and agentic workflows.
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“We don't just depend on Salesforce's MCP or ServiceNow's MCP. Which, by the way, they won't be very good at. I can tell you that because they don't want to be a data-only company. These large incumbents, they don't want to be a data-only company. They would rather have the eyeballs too, you know, and you know, this happened in the nineties with mainframes where they became invisible over time because they sucked out and hollowed out all the data from them, you know. So the incumbents will resist a lot of the MCP movement.”
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