Alaruri: Markets with terrible customer service provide ideal startup entry points
Tarek Alaruri · How this AI founder is on track to hit $50M ARR just 2 years after launch. | Tarek Alaruri, Co-Fo... · PMF Show · Apr 2, 2026 · at 8:34
Tarek Alaruri, co-founder of Stuut, discusses how to spot defensible SaaS market opportunities.
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“I think my view is if you can find something where the customer service just absolutely sucks, it's a really good entry point.”
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More from Tarek Alaruri
Alaruri: Lower-tier VCs are 'vampires' who take advantage of founders
“If you're not a tier one or tier two VC, like a lot of those are just like trying to take advantage of people. They want your time. They're essentially like vampires in my opinion.”
Stuut is on track to reach $30M to $50M ARR this year
“And so like, you know, we'll, we'll finish the year probably, I think hopefully around like Well, 30 to 50 depending on how things shake. Who knows?”
Alaruri: Identifying buyer persona should precede defining Ideal Customer Profile
“I know a lot of people talk about ICP, but I also think it's important to find like persona, maybe even before ICP.”
Alaruri: Founders get better customer feedback by attempting to close sales
“My opinion is you get a lot of better feedback when you try to close and that feedback is less squishy versus asking somebody, what do they think, et cetera.”