Super.com

“A lot of people rely solely on cross-sell, right? They say, hey, I have this product and I think that we're going to be able to cross-sell whatever, at 10% or 20% into this new product. And what I can tell you is that cross-sell is very, very, very hard to do.…”

“There was a good year Where over 50% of our staff were working on non-travel related products and it was generating zero revenue, right?”

“Every round we raised, we probably had 50 no's, like, literally 50 to a hundred no's every single round. Seed stage, A stage, B stage, C stage, every single round, 50 to a hundred no's”

“A large percentage of our customers, at 1.70% of our customers were paying with a debit card and not a credit card.”

“We're now at that, kind of, 40% plus growth number we're a profitable company across the board because of the membership program that we've added.”

“We are already in the hundreds of thousands of numbers. And that's incredible, right? Because this is hundreds of thousands of members paying 15 bucks a month”

“As soon as we put it behind the paywall and people had to pay 15 bucks a month, we saw usage like skyrocket, right? Like obviously conversion rate was lower, sign up rate was lower, but when people got it, they really valued it and they started to use it more.”

“People become a super plus member Typically for one reason and one reason only, and then we'll try and cross sell them to other products within the business, right? And this is a bit unintuitive. Like a lot of people think that when I have a membership program…”