product

“People don't buy new products because something is slightly better. People buy new products because they're pissed off at their current product.”

“The other thing we learned is like, you have to be able to explain what your product is in like a five second GIF. And if you can't, it's like, no one has the attention span for it anymore.”

“It just became very clear that in our business, product meant mobile. Product meant moving money as seamless as possible and as reliably as possible. Having amazing customer support and that product always meant, you know, not just feature sets, but also funne…”

“Sometimes economics don't make sense. Like sometimes people have a beachhead of a business and what you're creating isn't a product. It's actually a feature. And I think you need to really really be honest with yourself and, you know, ask yourself those questi…”

“Customers will lie to you and they'll say like, Hey, this is great. This is wonderful. And then not pay you money. But you should know whether your product is actually differentiated or not. And if a customer is not gonna kind of pay you money, they're sort of…”