Intercom
3 statements across 2 episodes · 1 bullish · 0 bearish · 2 people on the record · first statement Dec 19, 2024 by Marty Kausas · said 32 times in 8 episodes since 2024 · across every show →
Mentions by year
brought up most by Marty Kausas (12), Mark Hughes (7), Jon Noronha (6), Wes Bush (1), Viraj Parekh (1), Soham Ganatra (1), Rafael Broshi (1), Dheeraj Pandey (1)
tap a year for its mentions
2026 8 mentions in 2 episodes 4 per episode
2025 10 mentions in 5 episodes 2 per episode
- Paul Graham Said His Startup Was Worthless—2 Months Later He Hit $1M ARR. | Jon Noronha, Co-Found... · PMF Show
- He killed a $100K ARR product & pivoted—then raised $375M. | Viraj Parekh, Co-Founder of Astronomer · PMF Show
- He built a $20B public company, left—then raised a $100M Series A. | Dheeraj Pandey, Founder of N... · PMF Show
- He quit his job, went all-in on AI agents—then grew to 100K users & a $30M Series A in a year. | ... · PMF Show
- The secrets to mastering product-led growth. | Wes Bush, Author of the #1 Bestselling Book on Pro... · PMF Show
- every mention in 2025, scene by scene →
Everything said about Intercom, oldest first
Dec 19, 2024 positive
Pylon Reached $120K ARR by End of YC Batch
“In fact, by the end of our YC batch, we were at a 120 K in ARR, and so, like, turns out, like, people were buying Zendesk, they were buying Intercom, and it wasn't working because they did all their support in Slack, and so they literally were, in some cases, …”
Dec 19, 2024
Kausas: At least 12 startups tried Pylon's Slack support idea before them
“As far as we know, and we tried counting, we are the 13th company to start from the same starting point. There are, like, 12 other companies who have started with the, hey, like, add a tick and emoji to a message in a Slack channel, like, send it to Intercom o…”
Jun 1, 2026
Hughes: SolidRoad fired early sales customers to focus on customer support
“We went after the sales vertical because my background was sales. I was an early sales hire at Intercom and we applied the tool for like AI role play for sales, got some early customers there, then ended up actually firing those customers because what we found…”