Dialogue

“All of the other companies started as B to C. They focused a lot on B to C. They saw our success in B to B, and then they kind of had a double strategy of doing B to C and B to B at the same time. And I think that one of the reasons why we were successful in b…”

“McKinsey is a good example. So my co-founder and I both worked in McKinsey. The very strange thing is that at the time, the two other companies that were doing telemedicine also had McKinsey alumni as part of their co-founding team. So McKinsey got Like hounde…”

“Their thesis given some of their LPs was around creating insurance products. And I think there was an inspiration from Oscar in the US that has a vertically integrated insurance and telemedicine product.”

“The thing is that you can then, as you said, find ways to make it more efficient, you know, fix the operations and fix the technology and fix all that stuff. But that, that experience and that service is just so important because it shows people the, what if i…”

“Contracts are worth much more than LOIs even if they have an out and even if they're not binding, but at least The reason a contract is worth so much more is that you've negotiated all of the other things that you need to discuss in the future. Whereas an LOI …”

“What we did is we gave people three months free if they sign up for a year. And we said, like, if you don't like it in the first three months, you can cancel and almost nobody canceled because you know, in those three months, they got amazing service.”

“So when you're winning a competitive process and you're not even the cheapest, that's when we're like, okay, like we really have something here.”

“You know, sometimes people accuse Dialogue and other telemedicine companies of stealing Resources from the public health care system, and we've again and again, like, been very clear that that's not the case. What we're doing is actually adding capacity to the…”