customer

“Customers don't buy any ROI. They buy the best ROI they can get. So like if you're ROI number 10, but they got one, two, three, they're always going to go back to one, two, three, one, two, three, one, two, three.”

“98% of customers, all they care about, the only thing they care about is getting the best price, right?”

“All you're doing there is you're diluting yourself. You own less of the company and you now have more people to answer to. You can't just answer to your customer and your employees anymore. You have this investor class that you have to like answer to and they …”

“10% of my customers did fantastic things with it. And 90% of them did next to nothing with it.”

“Don't listen to what investors say. They're not close to the customers and the users. They don't actually know. They could maybe be a proxy at best, but they're pretty noisy proxy.”

“If you cannot crystallize it for your investors, You won't be able to crystallize it for customers, and VCs are not necessarily forward indicators of the market, but there's some derivative of what your customers are seeing, because if everyone wants to buy yo…”

“Customers will lie to you and they'll say like, Hey, this is great. This is wonderful. And then not pay you money. But you should know whether your product is actually differentiated or not. And if a customer is not gonna kind of pay you money, they're sort of…”