chat interface
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Feb 24, 2025 by Hussein Fazal · across every show →
Everything said about chat interface, oldest first
Feb 24, 2025 negative
Chat is a bad UI paradigm for searching and browsing products
“We learned that customers, in fact, don't like chat, right, to book and to browse. Like, they like chat for customer service, they like chat for, like, notifications, but they do not like chat for searching and browsing, because it just became so frustrating, …”