AI support bots
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 19, 2024 by Marty Kausas · across every show →
Everything said about AI support bots, oldest first
Dec 19, 2024 bearish
Standalone AI support bots struggle once incumbent platforms add native AI features
“The moment they introduced that, it's really hard to sell an AI bot on top unless you're, like, very enterprise upmarket, where, like, the scale of support tickets you have is so massive that, like, they're optimizing for, like, a percentage point, right?”