AI Support Bots
topic on 1 show · 1 statements across 1 episodes
1 statements about AI Support Bots, every show
Standalone AI support bots struggle once incumbent platforms add native AI features
“The moment they introduced that, it's really hard to sell an AI bot on top unless you're, like, very enterprise upmarket, where, like, the scale of support tickets you have is so massive that, like, they're optimizing for, like, a percentage point, right?”