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Shih: Salesforce AI integrates internal models alongside OpenAI, Anthropic, Cohere, and Google

Clara Shih · No Priors Ep. 43 | With Clara Shih, CEO of Salesforce AI · Dec 7, 2023 · at 4:20

Clara Shih, CEO of Salesforce AI, explains Salesforce's enterprise AI model strategy and multi-vendor integrations to Elad Gil.

0:00 / 0:49exact quote · 49.9s
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“So it's really a combination of using Whether it's Cogen from our research team, which is the, which powers Apex Cogen GPT that we have in, in our developer GPT, where you also fine tuning versions of that for domain specific models in customer service and for sales and for specific industries like healthcare and financial services. Whether it's those in-house models or it's working with our customers to allow them to very easily Spin up and fine tune their own models using the data that they have within Salesforce Data Cloud, or it's offering the choice of external third party models, be it Anthropic and Cohere, which are both Salesforce Ventures Investments, or OpenAI, which is the close partner, or Google Vertex, and offering people either the choice to buy those through us or to bring their own API keys.”

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