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outcome-based pricing

3 statements across 2 episodes · 2 bullish · 1 bearish · 2 people on the record · first statement Sep 19, 2024 by Bret Taylor · across every show →

Everything said about outcome-based pricing, oldest first

Sep 19, 2024 bullish
Opinion
Taylor: Outcome-based pricing could be as big as the SaaS subscription model
“That's another really powerful part of software as a service in the era of AI, is I think you can, you know, I think the best AI companies are aligning their business model with their customers' business models charging for the outcome, you know, and I think t…”
Bret Taylor Sep 19, 2024 ▶ 24:48 No Priors Ep. 82 | With CEO of Sierra Bret Taylor
Sep 19, 2024 positive
Disclosure
Taylor: Sierra charges based on completed outcomes rather than tokens
“At Sierra, we're really focused on what we call outcome-based pricing, you know, charging for the job done.”
Bret Taylor Sep 19, 2024 ▶ 24:40 No Priors Ep. 82 | With CEO of Sierra Bret Taylor
Jun 4, 2026 bearish
Insight
Nadella: Enterprise customers reject outcome pricing once results materialize
“Most people love outcomes until they have an outcome, because once you have an outcome, it's like giving away royalty, right? I mean, I've talked to customers who love, you know, outcome based pricing, and I say, I'm all in until they, oh my God, like, what ar…”
Satya Nadella Jun 4, 2026 ▶ 22:49 We Need An Ecosystem in AI, And Every Company Can Win A Place In It
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