Assertion Supported AI assessment confidence: 90% certainty 3/5 debate potential 2/5

Kohli: Senior care sales leads are 99% inbound with no cold calling

Samay Kohli · How Digital TEAMMATES Transform Billion Dollar Industries? | Samay Kohli of GreyOrange & Budy.ai · Feb 21, 2026 · at 13:09

Samay Kohli, founder of Budy.ai and former CEO of GreyOrange, discusses customer acquisition workflows within the US senior living sector.

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“I would say 99% of the cases it's inbound, right, that you're doing, right? Now, you might have cold, you don't cold call at all. I think that's, that'd be very rare, but you could send, like, postcards out, and you could have ads out there, so, you know, if people are warm, they might call in, but you definitely don't call, you know, you're barely able to keep up with the people who call in, right, so you don't do.”

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