repeat customers
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 17, 2025 by Chris Voss · across every show →
Everything said about repeat customers, oldest first
Sep 17, 2025 negative
Voss: Deceiving Hostage-Takers Ruptures Trust for Future Negotiators
“Hostage negotiators have repeat customers. So I might not see you again, but if I get you out alive, another negotiator is going to, which means if I lied to you, if I deceived you, if I didn't take the time to understand you, that's going to be your experienc…”