Sep 29, 2023 · 46m · more-or-less

#16: Why Your AI Startup is Probably Already Dead · More or Less Podcast

Jessica Lessin · 13m spoken Sam Lessin · 12m spoken Scott Belsky · 8m spoken Dave Morin · 4m spoken Brit Morin · 3m spoken
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In this episode of the More or Less podcast, hosts Jessica Lessin, Sam Lessin, Brit Morin, and Dave Morin join Adobe executive Scott Belsky to analyze why generative AI overwhelmingly advantages tech incumbents over venture-backed startups. The group delves into foundation model commoditization, the commercial viability and architectural limits of AI agents, and the FTC's landmark antitrust lawsuit against Amazon.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. The hosts hold 78.3% of the talking time here. How this is scored →

The hosts as informed peer 6.3 Guest teaching 3.6 Guest disagreement 1.9 The hosts pushing back 3.9
05100:0015:0030:0045:000:33–5:13 · The hosts as informed peer 2/10 More or Less Podcast Opening Sequence The hosts welcome Scott Belsky as the fifth wheel and engage in playful roasting about corporate titles and fashion. Scott participates in the banter without tension.5:13–7:37 · The hosts as informed peer 6/10 Weekly Tech Agenda: Meta Connect, Jony Ive, and Big Tech AI Jessica lays out the tech news agenda, citing reporting on the OpenAI and Jony Ive hardware collaboration as well as Meta Connect announcements. Scott mostly listens as the hosts set up the topics.7:37–14:18 · The hosts as informed peer 7/10 The Incumbent Advantage: Data, Distribution, and the 'D-Squared' Trap Sam argues AI advantages belong strictly to incumbents with data and distribution. Scott introduces the D-squared concept while offering a counterpoint that small businesses also gain major leverage, prompting a technical exchange on proprietary datasets.14:18–21:50 · The hosts as informed peer 7/10 Foundation Model Cloud Wars: Commoditization and Big Tech Equity Deals Jessica questions model differentiation, prompting Scott to draw an analogy to cloud rivalries avoiding AWS. The hosts dive into enterprise equity plays and multi-cloud dynamics with specific reporting details.21:50–27:42 · The hosts as informed peer 7/10 Defining AI Agents: Autocomplete Pyramids vs. Personal Digital Twins After Dave admits confusion over the buzzword agent, Scott delineates a 3-tier capability pyramid. Sam counters with an alternative model based on pre-web digital twins, prompting Scott to reconcile enterprise versus consumer agents.27:42–30:54 · The hosts as informed peer 7/10 The Agent Future: Scams, Agent Inception, and the Death of the Open Web Scott suggests personal agents will safeguard against AI scams and warns of multi-layer agent inception across OS platforms. Sam synthesizes this into an argument about the collapse of the open web into private walled gardens.30:54–34:41 · The hosts as informed peer 8/10 AI Reality Check: Inference Costs, Smaller Models, and OpenAI's Valuation Jessica forcefully challenges the panel's agent optimism by contrasting it with current LLM failure rates and workarounds. Scott reframes the discussion around smaller localized models, which Jessica supports with reporting on Microsoft's in-house efforts.34:41–41:59 · The hosts as informed peer 8/10 The Amazon Antitrust Case and Agent-Driven Commerce Dave and Brit argue the FTC case against Amazon is clear-cut, but Jessica challenges their legal reasoning by distinguishing seller friction from legal consumer harm. Scott avoids legal debate and instead reframes the commerce shift around interface layers.41:59–44:09 · The hosts as informed peer 5/10 AI in Government: Public Sector Workflows and the DMV Scott highlights government bureaucracy and DMV operations as massive unaddressed TAMs for AI workflow overhaul. The hosts agree while humorously noting the execution hurdles faced by public agencies.0:33–5:13 · Guest teaching 1/10 More or Less Podcast Opening Sequence The hosts welcome Scott Belsky as the fifth wheel and engage in playful roasting about corporate titles and fashion. Scott participates in the banter without tension.5:13–7:37 · Guest teaching 1/10 Weekly Tech Agenda: Meta Connect, Jony Ive, and Big Tech AI Jessica lays out the tech news agenda, citing reporting on the OpenAI and Jony Ive hardware collaboration as well as Meta Connect announcements. Scott mostly listens as the hosts set up the topics.7:37–14:18 · Guest teaching 5/10 The Incumbent Advantage: Data, Distribution, and the 'D-Squared' Trap Sam argues AI advantages belong strictly to incumbents with data and distribution. Scott introduces the D-squared concept while offering a counterpoint that small businesses also gain major leverage, prompting a technical exchange on proprietary datasets.14:18–21:50 · Guest teaching 4/10 Foundation Model Cloud Wars: Commoditization and Big Tech Equity Deals Jessica questions model differentiation, prompting Scott to draw an analogy to cloud rivalries avoiding AWS. The hosts dive into enterprise equity plays and multi-cloud dynamics with specific reporting details.21:50–27:42 · Guest teaching 6/10 Defining AI Agents: Autocomplete Pyramids vs. Personal Digital Twins After Dave admits confusion over the buzzword agent, Scott delineates a 3-tier capability pyramid. Sam counters with an alternative model based on pre-web digital twins, prompting Scott to reconcile enterprise versus consumer agents.27:42–30:54 · Guest teaching 4/10 The Agent Future: Scams, Agent Inception, and the Death of the Open Web Scott suggests personal agents will safeguard against AI scams and warns of multi-layer agent inception across OS platforms. Sam synthesizes this into an argument about the collapse of the open web into private walled gardens.30:54–34:41 · Guest teaching 4/10 AI Reality Check: Inference Costs, Smaller Models, and OpenAI's Valuation Jessica forcefully challenges the panel's agent optimism by contrasting it with current LLM failure rates and workarounds. Scott reframes the discussion around smaller localized models, which Jessica supports with reporting on Microsoft's in-house efforts.34:41–41:59 · Guest teaching 3/10 The Amazon Antitrust Case and Agent-Driven Commerce Dave and Brit argue the FTC case against Amazon is clear-cut, but Jessica challenges their legal reasoning by distinguishing seller friction from legal consumer harm. Scott avoids legal debate and instead reframes the commerce shift around interface layers.41:59–44:09 · Guest teaching 4/10 AI in Government: Public Sector Workflows and the DMV Scott highlights government bureaucracy and DMV operations as massive unaddressed TAMs for AI workflow overhaul. The hosts agree while humorously noting the execution hurdles faced by public agencies.0:33–5:13 · Guest disagreement 2/10 More or Less Podcast Opening Sequence The hosts welcome Scott Belsky as the fifth wheel and engage in playful roasting about corporate titles and fashion. Scott participates in the banter without tension.5:13–7:37 · Guest disagreement 0/10 Weekly Tech Agenda: Meta Connect, Jony Ive, and Big Tech AI Jessica lays out the tech news agenda, citing reporting on the OpenAI and Jony Ive hardware collaboration as well as Meta Connect announcements. Scott mostly listens as the hosts set up the topics.7:37–14:18 · Guest disagreement 3/10 The Incumbent Advantage: Data, Distribution, and the 'D-Squared' Trap Sam argues AI advantages belong strictly to incumbents with data and distribution. Scott introduces the D-squared concept while offering a counterpoint that small businesses also gain major leverage, prompting a technical exchange on proprietary datasets.14:18–21:50 · Guest disagreement 2/10 Foundation Model Cloud Wars: Commoditization and Big Tech Equity Deals Jessica questions model differentiation, prompting Scott to draw an analogy to cloud rivalries avoiding AWS. The hosts dive into enterprise equity plays and multi-cloud dynamics with specific reporting details.21:50–27:42 · Guest disagreement 3/10 Defining AI Agents: Autocomplete Pyramids vs. Personal Digital Twins After Dave admits confusion over the buzzword agent, Scott delineates a 3-tier capability pyramid. Sam counters with an alternative model based on pre-web digital twins, prompting Scott to reconcile enterprise versus consumer agents.27:42–30:54 · Guest disagreement 2/10 The Agent Future: Scams, Agent Inception, and the Death of the Open Web Scott suggests personal agents will safeguard against AI scams and warns of multi-layer agent inception across OS platforms. Sam synthesizes this into an argument about the collapse of the open web into private walled gardens.30:54–34:41 · Guest disagreement 3/10 AI Reality Check: Inference Costs, Smaller Models, and OpenAI's Valuation Jessica forcefully challenges the panel's agent optimism by contrasting it with current LLM failure rates and workarounds. Scott reframes the discussion around smaller localized models, which Jessica supports with reporting on Microsoft's in-house efforts.34:41–41:59 · Guest disagreement 1/10 The Amazon Antitrust Case and Agent-Driven Commerce Dave and Brit argue the FTC case against Amazon is clear-cut, but Jessica challenges their legal reasoning by distinguishing seller friction from legal consumer harm. Scott avoids legal debate and instead reframes the commerce shift around interface layers.41:59–44:09 · Guest disagreement 1/10 AI in Government: Public Sector Workflows and the DMV Scott highlights government bureaucracy and DMV operations as massive unaddressed TAMs for AI workflow overhaul. The hosts agree while humorously noting the execution hurdles faced by public agencies.0:33–5:13 · The hosts pushing back 2/10 More or Less Podcast Opening Sequence The hosts welcome Scott Belsky as the fifth wheel and engage in playful roasting about corporate titles and fashion. Scott participates in the banter without tension.5:13–7:37 · The hosts pushing back 1/10 Weekly Tech Agenda: Meta Connect, Jony Ive, and Big Tech AI Jessica lays out the tech news agenda, citing reporting on the OpenAI and Jony Ive hardware collaboration as well as Meta Connect announcements. Scott mostly listens as the hosts set up the topics.7:37–14:18 · The hosts pushing back 4/10 The Incumbent Advantage: Data, Distribution, and the 'D-Squared' Trap Sam argues AI advantages belong strictly to incumbents with data and distribution. Scott introduces the D-squared concept while offering a counterpoint that small businesses also gain major leverage, prompting a technical exchange on proprietary datasets.14:18–21:50 · The hosts pushing back 3/10 Foundation Model Cloud Wars: Commoditization and Big Tech Equity Deals Jessica questions model differentiation, prompting Scott to draw an analogy to cloud rivalries avoiding AWS. The hosts dive into enterprise equity plays and multi-cloud dynamics with specific reporting details.21:50–27:42 · The hosts pushing back 5/10 Defining AI Agents: Autocomplete Pyramids vs. Personal Digital Twins After Dave admits confusion over the buzzword agent, Scott delineates a 3-tier capability pyramid. Sam counters with an alternative model based on pre-web digital twins, prompting Scott to reconcile enterprise versus consumer agents.27:42–30:54 · The hosts pushing back 3/10 The Agent Future: Scams, Agent Inception, and the Death of the Open Web Scott suggests personal agents will safeguard against AI scams and warns of multi-layer agent inception across OS platforms. Sam synthesizes this into an argument about the collapse of the open web into private walled gardens.30:54–34:41 · The hosts pushing back 7/10 AI Reality Check: Inference Costs, Smaller Models, and OpenAI's Valuation Jessica forcefully challenges the panel's agent optimism by contrasting it with current LLM failure rates and workarounds. Scott reframes the discussion around smaller localized models, which Jessica supports with reporting on Microsoft's in-house efforts.34:41–41:59 · The hosts pushing back 8/10 The Amazon Antitrust Case and Agent-Driven Commerce Dave and Brit argue the FTC case against Amazon is clear-cut, but Jessica challenges their legal reasoning by distinguishing seller friction from legal consumer harm. Scott avoids legal debate and instead reframes the commerce shift around interface layers.41:59–44:09 · The hosts pushing back 2/10 AI in Government: Public Sector Workflows and the DMV Scott highlights government bureaucracy and DMV operations as massive unaddressed TAMs for AI workflow overhaul. The hosts agree while humorously noting the execution hurdles faced by public agencies.

speaking balance: gold is the hosts, purple is the guest (3 minute bins)

0:00 · the hosts 98.6% · guest 1.4%0:00 · the hosts 98.6% · guest 1.4%3:00 · the hosts 92.5% · guest 7.5%3:00 · the hosts 92.5% · guest 7.5%6:00 · the hosts 93.1% · guest 6.9%6:00 · the hosts 93.1% · guest 6.9%9:00 · the hosts 50.3% · guest 49.7%9:00 · the hosts 50.3% · guest 49.7%12:00 · the hosts 67.1% · guest 32.9%12:00 · the hosts 67.1% · guest 32.9%15:00 · the hosts 73.5% · guest 26.5%15:00 · the hosts 73.5% · guest 26.5%18:00 · the hosts 98.5% · guest 1.5%18:00 · the hosts 98.5% · guest 1.5%21:00 · the hosts 40.8% · guest 59.2%21:00 · the hosts 40.8% · guest 59.2%24:00 · the hosts 91% · guest 9%24:00 · the hosts 91% · guest 9%27:00 · the hosts 68% · guest 32%27:00 · the hosts 68% · guest 32%30:00 · the hosts 69.7% · guest 30.3%30:00 · the hosts 69.7% · guest 30.3%33:00 · the hosts 100% · guest 0%33:00 · the hosts 100% · guest 0%36:00 · the hosts 92.2% · guest 7.8%36:00 · the hosts 92.2% · guest 7.8%39:00 · the hosts 75.1% · guest 24.9%39:00 · the hosts 75.1% · guest 24.9%42:00 · the hosts 63% · guest 37%42:00 · the hosts 63% · guest 37%45:00 · the hosts 100% · guest 0%45:00 · the hosts 100% · guest 0%
Sharpest disagreement ▶ 24:58 Scott insists both agent models are valid

Scott firmly reframes the debate between his enterprise-side suggestion pyramid and Sam's personal digital twin, asserting that both exist concurrently and interact.

Hardest push from the hosts ▶ 31:00 Jessica calls out contradictory AI optimism

Jessica bluntly halts the speculative discussion to point out the contradiction between utopian agent futures and the reality that current LLMs require manual double-running just to produce acceptable results.

Biggest teaching moment ▶ 22:21 Scott breaks down the agent hierarchy pyramid

Scott systematically educates the hosts on what constitutes an AI agent, escalating from basic responsive help desks to proactive autocompletes and prescriptive strategic advisors.

The host holds their own ▶ 37:44 Jessica dismantles antitrust misconceptions

Jessica displays deep domain expertise on antitrust law, correcting her co-hosts by articulating why consumer pricing benefits make the FTC's legal hurdles against Amazon far steeper than seller complaints suggest.

the scores for every segment, with the reasoning behind each
ChapterTopicThe hosts as informed peerGuest teachingGuest disagreementThe hosts pushing backWhy
More or Less Podcast Opening Sequence 2122 The hosts welcome Scott Belsky as the fifth wheel and engage in playful roasting about corporate titles and fashion. Scott participates in the banter without tension.
Weekly Tech Agenda: Meta Connect, Jony Ive, and Big Tech AI 6101 Jessica lays out the tech news agenda, citing reporting on the OpenAI and Jony Ive hardware collaboration as well as Meta Connect announcements. Scott mostly listens as the hosts set up the topics.
The Incumbent Advantage: Data, Distribution, and the 'D-Squared' Trap 7534 Sam argues AI advantages belong strictly to incumbents with data and distribution. Scott introduces the D-squared concept while offering a counterpoint that small businesses also gain major leverage, prompting a technical exchange on proprietary datasets.
Foundation Model Cloud Wars: Commoditization and Big Tech Equity Deals 7423 Jessica questions model differentiation, prompting Scott to draw an analogy to cloud rivalries avoiding AWS. The hosts dive into enterprise equity plays and multi-cloud dynamics with specific reporting details.
Defining AI Agents: Autocomplete Pyramids vs. Personal Digital Twins 7635 After Dave admits confusion over the buzzword agent, Scott delineates a 3-tier capability pyramid. Sam counters with an alternative model based on pre-web digital twins, prompting Scott to reconcile enterprise versus consumer agents.
The Agent Future: Scams, Agent Inception, and the Death of the Open Web 7423 Scott suggests personal agents will safeguard against AI scams and warns of multi-layer agent inception across OS platforms. Sam synthesizes this into an argument about the collapse of the open web into private walled gardens.
AI Reality Check: Inference Costs, Smaller Models, and OpenAI's Valuation 8437 Jessica forcefully challenges the panel's agent optimism by contrasting it with current LLM failure rates and workarounds. Scott reframes the discussion around smaller localized models, which Jessica supports with reporting on Microsoft's in-house efforts.
The Amazon Antitrust Case and Agent-Driven Commerce 8318 Dave and Brit argue the FTC case against Amazon is clear-cut, but Jessica challenges their legal reasoning by distinguishing seller friction from legal consumer harm. Scott avoids legal debate and instead reframes the commerce shift around interface layers.
AI in Government: Public Sector Workflows and the DMV 5412 Scott highlights government bureaucracy and DMV operations as massive unaddressed TAMs for AI workflow overhaul. The hosts agree while humorously noting the execution hurdles faced by public agencies.

Statements from this episode (21)

Disclosure
Dave Morin Says He Is No Longer Invited to Facebook's F8
“I started that conference and I don't even get invited to it anymore.”
Dave Morin Sep 29, 2023 ▶ 5:41
Assertion Supported
Jessica Lessin: Sam Altman and Jony Ive are discussing an AI device
“Myself and my amazing colleagues at the Information Broker story recently that Sam Altman, the CEO of OpenAI, and Johnny Ive, the former Apple designer and designer of the iPhone, Have been deep in conversations about building a hardware device together that k…”
Jessica Lessin Sep 29, 2023 ▶ 6:21
Prediction Open · timeframe Sep 2026
Sam Lessin: Character AI will be displaced by platform incumbents
“Character AI, sayonara. Like, it's not like, you know, it's, these are cool ideas, but the reality is you have the data, you have the distribution. AI is an easy tack on for platforms. This is not disruptive. It's just extending what they can already do.”
Sam Lessin Sep 29, 2023 ▶ 8:33
Insight
Belsky: AI favors incumbents by embedding superpowers directly into existing workflows
“If you can just surface some of these superpowers in the workflows that customers have, so that tomorrow when they log in, suddenly they have it, then they don't have to, Necessarily go to an entirely new place and abs, you know, go through the friction of doi…”
Scott Belsky Sep 29, 2023 ▶ 9:18
Prediction Not checkable as stated
Sam Lessin: VC-funded startups attacking incumbents with AI will not survive
“Anyone whose business ends in dot AI or who's taking loads of venture funding, right, to build, you know, a, some of the next generation money losing go for scale startup attacking an incumbent with AI as a differentiator. Those are the losers. Those are not g…”
Sam Lessin Sep 29, 2023 ▶ 11:20
Prediction Not checkable as stated
Sam Lessin: Core LLM capabilities will be commoditized down to zero
“But I just think this stuff is all gonna, the core stuff will be all very commodity, whether it's decentralized or not. And commodity things end up getting competed mostly to zero.”
Sam Lessin Sep 29, 2023 ▶ 16:32
Prediction Not checkable as stated
Morin Predicts Frontier AI Models Will Inevitably Train on Enterprise Data
“Like, there's no way that doesn't happen over time. It's too appetizing. The data asset is too, Like, the centralization of that much data, of that much value, like, you cannot keep your hands off of it.”
Dave Morin Sep 29, 2023 ▶ 17:46
Disclosure
Belsky: Adobe builds proprietary creative models but partners on LLMs
“We've kind of come out publicly and said, hey, for all the creative models, we're going to build our own, because we feel like we have the data sets and the experience on that, but on the LLM side, we're partnering with a number of these folks, and we are just…”
Scott Belsky Sep 29, 2023 ▶ 20:57
Insight
Belsky Outlines an AI Agent Pyramid From Help Desk to Proactive Actions
“My view is that an agent is literally not only in the pyramid of things, right? It can start by answering your questions and it's a glorified help desk, but then going up the pyramid a little bit, it starts to proactively do things for you. Like it's sort of, …”
Scott Belsky Sep 29, 2023 ▶ 22:22
Assertion Contradicted
Brit Morin Says Bumble Is Deploying AI Agents for Dating Negotiation
“Bumble is already starting to do this, by the way. So props to Whitney. Bumble. Whitney over there is Is starting to.”
Brit Morin Sep 29, 2023 ▶ 24:50
Prediction Not checkable as stated
Belsky predicts AI agents will protect users from AI-driven harms
“Agents are going to save us from all the concerns we have about AI, because a lot of the concerns around AI.”
Scott Belsky Sep 29, 2023 ▶ 28:03
Prediction Not checkable as stated
Lessin Predicts the Public Web Is Dead Due to AI Ingestion
“What's really happening, I think, with a lot of this AI stuff, is the public web is dead. People are not going to post shit publicly, right? Because why would you give away all the value, get nothing in return?”
Sam Lessin Sep 29, 2023 ▶ 29:10
Prediction Not checkable as stated
Lessin: Retreat behind walled gardens will necessitate personal AI agents for discovery
“Everyone goes behind wall gardens, right? So what that means is that rather than having a public web you can look at and navigate, instead you're gonna have all these little pockets of wall gardens. And the only way that you're gonna get to know what's in them…”
Sam Lessin Sep 29, 2023 ▶ 29:29
Prediction Not checkable as stated
Belsky: Many AI Applications Will Run Locally on Smaller Models
“I happen to believe by the way that a lot of AI powered things are going to be able to be run locally. And that, you know, and also with less powerful models that, you know, for good enough outcomes.”
Scott Belsky Sep 29, 2023 ▶ 32:11
Assertion Supported
Lessin: Microsoft Is Developing Cheaper In-House AI to Avoid OpenAI Costs
“So Microsoft, who's ten billion dollars into open AI, gave it exclusive access to their IP, has decided in part because it's too expensive to run, they're going to build a cheaper functional enough version to have to power some of these applications.”
Jessica Lessin Sep 29, 2023 ▶ 32:57
Opinion
Morin: Amazon antitrust lawsuit is the most textbook big tech case
“Of all of the antitrust cases to me, this is the one that is the most textbook, right? Like here you've got Amazon, I think in the most basic way you know, interfering with the market you know, releasing products to undercut the price of other products in thei…”
Dave Morin Sep 29, 2023 ▶ 34:53
Opinion
Lessin: It is impossible to argue consumers are harmed by Amazon
“There's no way you can argue that consumers are worse off because of Amazon. You just can't.”
Jessica Lessin Sep 29, 2023 ▶ 37:28
Prediction Not checkable as stated
Lessin: DOJ antitrust case against Google will not be earth-shattering
“The DOJ Google case, it's hard to know how it's going. I think the DOJ will land some blows, but it's not going to be. Earth shattering.”
Jessica Lessin Sep 29, 2023 ▶ 38:45
Prediction Not checkable as stated
Lessin Predicts AI Shopping Agents Will Obsolete Amazon in 15 Years
“When you look in 10 or 15 years in the future, I think a lot of this stuff will become less relevant. Because little mini AI Sam, Agent Sam looking for things and talking to all of their agents doesn't need to go to Amazon.com. It can be way more creative in t…”
Sam Lessin Sep 29, 2023 ▶ 40:11
Opinion
Belsky: AI-driven government refactoring is one of the world's biggest TAMs
“Like, to me, that's probably one of the biggest TAMs in the world, is government spending and refactoring a lot of these operations.”
Scott Belsky Sep 29, 2023 ▶ 42:48
Assertion Supported
Lessin: WGA strike deal lets studios experiment broadly with AI
“Writer's strike ended with some concessions on AI, but essentially the studios can use AI broadly for experimentation, but there's still going to be a person, a writer attached in name.”
Jessica Lessin Sep 29, 2023 ▶ 43:03
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