WPP

“It's really good at coming up with ideas, but it doesn't really know what's a good idea and what's a bad idea, right?”

“If I look at WPP, probably half the jobs inside the company didn't exist 20 years ago. We didn't have social media managers. We didn't have programmatic media managers. We didn't have search engine optimizers. You know, I could go on e-commerce people.”

“Shanghai, we're running at 75%. Mumbai, 64% average occupancy. Here in London, 52%. Milan, 45. And New York, 24. And in the US, I'd say we vary between 15 to 25% occupancy.”

“Often in our business, the trick isn't answering the brief. The trick is, is that the right brief or the wrong brief? Because clients come to you with one thing, but actually something else is better.”

“We see the short term productivity benefits of an extra hour off the commute. We don't see the longer term sort of more debilitating impact on learning, culture, creativity that come from having a workforce that's far too separate.”

“We're asked, as you could imagine, to weigh in on many of the topics facing society every day, and we try to only do so when it's directly relevant to our business or to our people.”

“I also think though that if we were to resign those clients, we might be criticized for, you know, a violation of free speech and not enabling them to talk.”

“And then if you think further out in the future, you can see the potential for computers to totally automate the process. You're sitting in a client office and you want to launch a new ad for Dove, you know, reaching this audience over this period of time at t…”

“Personal productivity is not the only measure of business success, right? How many emails you answer in a day or how many Zoom calls you do is not really what business is about. Business is about how you solve client problems and how you help Clients succeed, …”

“You know, a great example is this work we did in India for Cadbury's, a Mondelez brand, where we took Shah Rukh Khan, you know, probably Bollywood's most famous actor. It enabled hundreds of thousands of small Indian businesses to use him in their commercials …”

“If you staff your offices to be busy three days a week, and it seems everyone wants to come in Tuesday, Wednesday, Thursday, actually is massively inefficient. You know, we have these buildings empty four days a week”

“We've built a creative platform called Imagine. We get quite long briefs from clients that take a 30 page brief, and it will summarize the five key points of the brief.”

“You know, we are responsible for one in four, one in five of the world's commercial messages, either creatively or through our media business.”

“We have a way of working with clients where in an hour we ask clients to develop a new product and come up with a campaign for its launch. And they can really see what AI can do. By the way, you're creating a brand for client in an hour.”