Uber Eats

“GrubHub wasn't able to, for different reasons. They were a public company. And so they couldn't, couldn't access capital in the same way that the private markets could, but they were too slow. To change the atomic unit of their supply to have delivery that the…”

“We have set an OKR that we're going to fix. 300 of these issues. Every team, actually, the driver team will fix 300 of those issues. The rider team will fix 300 of these issues and same for the Uber Eats team. Now, I don't really care whether it's 300 or 200 o…”

“So we have a cafe here at Uber on campus. We also have a barista. So we enable the barista to be an Uber Eats restaurant. And they have an Uber Eats tablet, and I can actually order from that barista. So now you're dogfooding being an eater, you're dogfooding …”

“Until I get behind the wheel, or I'm a passenger, or I'm using Uber Eats, what I miss is the visceral reaction that you get when something happens.”

“And so McDonald's actually approached us and they said, Hey, we'd love to do food delivery with you. And I'm, and I said, no. And they're like, hold on a second. Like we have like eighty million consumers a day. Like you don't, we don't want to do this togethe…”

“If you were to take a restaurant location and triple demand based on the same labor, the same ingredients excuse me, the same labor, but you're just scaling ingredients. You've got a 70 to 80% incremental gross margin product.”

“Well, we launched it in December of 2015 in Toronto, and within, like, two hours, we had done, like, 20,000 dollars for the sales. It was crazy how quickly we saw that, that it was the right idea and the unit economy for good. And then four and a half years la…”

“And so we came in and we said, we're going to charge you 30% of the bill. And they were like, oh my God, is this Groupon all over again? This is way too high. Oh my gosh. And we explained the economics to them. And they were like, okay, we'll give it a try, bu…”

“That management team for the most part, outside of some of the operations side, but like for the most part, that management team was the same management team from day one, when we had nothing to twenty billion dollars.”