Uber Eats, every mention
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every year anyone Lenny Rachitsky 10Sachin Kansal 8Michael Margolis 2Keith Yandell 2JM Nickels 2Casey Winters 2Peter Deng 1Ebi Atawodi 1Dan Hockenmaier 1
Verbatim, from the transcripts: the passages where Uber Eats comes up
From ChatGPT to Instagram to Uber: The quiet architect behind the world’s most popular products
- ▶ 24:27 Peter Deng And I, I want to give a huge shout out to my colleagues there who run, you know, kind of Uber eats and, and Uber rides from a, from a operations perspective, because truly like that was one of the biggest kind of business model hacks that…
Why Uber’s CPO delivers food on weekends | Sachin Kansal
- ▶ 1:38 Lenny Rachitsky He's personally done hundreds and hundreds of drives as an Uber driver and also as an Uber Eats delivery person. 2 times in the scene
- ▶ 6:06 Sachin Kansal There's the Uber Eats app. 3 times in the scene
- ▶ 9:09 Sachin Kansal And same for, same for Uber Eats, but the driving and delivering is many hundred trips.
- ▶ 13:56 Sachin Kansal However, until I get behind the wheel, or I'm a passenger, or I'm using Uber Eats, what I miss is the visceral reaction that you get when something happens.
- ▶ 24:00 Sachin Kansal The rider team will fix 300 of these issues and same for the Uber Eats team.
- ▶ 26:29 Lenny Rachitsky Of course, I'll order Uber Eats every day. 4 times in the scene
- ▶ 1:01:27 Sachin Kansal By the way, this is where Uber Eats came from back in the day.
- ▶ 1:19:43 Lenny Rachitsky What can a customer of Eats do to avoid pissing off a delivery courier?
- ▶ 1:20:58 Sachin Kansal Hopefully everyone is an Uber user, whether it's rides or whether it's eats, send me feedback of how we can get better, uh, as, as a product.
Identify your bullseye customer in one day | Michael Margolis (UX Research Partner at GV)
- ▶ 30:41 Michael Margolis Like, cause if you have never had anything delivered like that before, that's like gonna be too many humps to get over to get the person to accept their medications coming by delivery, right? 2 times in the scene
Conscious leadership: Unlocking vision, strategy and purpose | JM Nickels (Uber, Waymo, DoorDash)
- ▶ 48:05 JM Nickels Started with rides, then translated to eats, right? 2 times in the scene
Crafting a compelling product vision | Ebi Atawodi (YouTube, Netflix, Uber)
- ▶ 47:05 Ebi Atawodi You know, Uber Eats, it could be trains, it could be whatever, and you have this one Uber wallet that can be used for all of them, and we had mocks of what that looked like.
Thinking beyond frameworks | Casey Winters (Pinterest, Eventbrite, Airbnb, Tinder, Reddit, Grubhub)
- ▶ 38:10 Casey Winters And in the long run, it ended up being quite necessary because of the innovations around DoorDash and Postmates and later Uber Eats into having their own delivery network and us needing to counter that.
- ▶ 44:15 Lenny Rachitsky It's hard to replicate and compete with a company where they already have all this network effect, but famously Grubhub got disrupted by DoorDash and New Breeds, and I know you talk about how that happened and why that happened, and it'd… 2 times in the scene
Leading with empathy | Keith Yandell (DoorDash, Uber)
- ▶ 17:16 Keith Yandell Uber had just launched food. 2 times in the scene
Developing a growth model + marketplace growth strategy | Dan Hockenmaier
- ▶ 44:27 Dan Hockenmaier So like for Uber, it makes all the sense in the world to have Uber Eats because one, they're the same drivers in many cases, but two, the customer wants rides and meals.
How to scrappily hire for, measure, and unlock growth | Crystal Widjaja, Gojek and Kumu
- ▶ 0:46 Lenny Rachitsky To put this in context, Gojek completes more rides per day than Lyft and more food deliveries than Grubhub, Uber Eats, and DoorDash combined, and it's the number one mobile wallet in Indonesia and Southeast Asia.
How to sell your ideas and rise within your company | Casey Winters, Eventbrite
- ▶ 20:11 Casey Winters You know, one is, okay, if you build out more complex functionality, unbundle it over time, like Facebook Messenger, Uber Eats have done, right?