Klein: Corporate Reward Structures Favor Avoiding Mistakes Over Fostering Insights
Gary Klein · Gary Klein: Insights For Making Better Decisions · Aug 9, 2022 · at 11:08
Cognitive psychologist Gary Klein explains why organizations systematically suppress innovation to Shane Parrish on The Knowledge Project.
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“If you have an idea that's a bad idea and you make a mistake, that's the down arrow. Everybody can see it, right? It's public. So there's a lot of cost for making a mistake. If you fail to make an insight, nobody will know. So the reward structure is always favors the down arrow.”
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