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Klein: Debiasing fails because cognitive biases are effective learned heuristics

Gary Klein · Gary Klein: Insights For Making Better Decisions · Aug 9, 2022 · at 56:38

Cognitive psychologist Gary Klein explains why he disagrees with the mainstream behavioral economics view on cognitive biases.

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“I know my sense from the literature is that there's been little of any success in de-biasing people, and I think that's a good thing because the biases that get identified Are essentially related to the heuristics that we've learned and are part of the experience that we have. And they only look like biases in hindsight when one of them doesn't work, but it's a heuristic.”

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