Retail executive Mickey Drexler explains his design philosophy regarding how small visual flaws ruin a product's appeal.
Insight
Drexler: Creativity is innate and cannot be taught
“I don't believe it came from that, because I think creativity is part of your DNA, and I don't think it can be taught.”
Assertion Not checkable as stated
Drexler: Gap prepared a contingency bankruptcy plan during early turnaround
“We were talking about, it was a year and a half, we were in Carmel, and we're sitting there, we come up with a kind of a bankruptcy plan.”
Insight
Drexler: Relying on historical sales data causes retailers to chase post-peak trends
“No rear view mirror. Most people do rear view mirror, and they say, well, we sold last year this. Sometimes it's gonna go this way a lot. So you chase what's over in post peak.”
Assertion Not checkable as stated
Drexler: Steve Jobs traded a Gap board seat for Apple board membership
“And he called me one day, and he said, I'll join the Gap Board if you join my board. Deal.”
Insight
Drexler: Truly independent corporate directors do not exist
“There's no such thing as an independent director. You know, there's a litmus test, not a relative, they don't do business with you, but they ought to have on the test not a close friend, not a college roommate, not a cousin, not whatever.”
Assertion Partly supported
Drexler advised Steve Jobs to build a prototype Apple Store warehouse
“Well, you know, I designed the first store with him, because he designed an ugly store, and I, we went in, and I told him, get a warehouse. Build a store so we can design it together.”