StarZero All shows Try the podcast clipper →

Marshall Goldsmith

Executive Coach & Co-Founder, 100 Coaches Agency · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

authorfounderacademicother@coachgoldsmith ↗LinkedIn ↗marshallgoldsmith.com ↗Wikipedia ↗YouTube ↗Instagram ↗

Marshall Goldsmith developed the Stakeholder-Centered Coaching methodology and has advised over 200 major CEOs and global leadership teams. He is the author of numerous bestselling management books, including What Got You Here Won't Get You There and The Earned Life.

33statements → 3claims → 2claims resolved → 4.03/5average certainty → 2.16/5average debate potential → ≈4.0/5argument clarity, estimated → 8said about them ↓

2 supported 0 partly supported 0 contradicted 1 not checkable as stated how the 3 claims stand · each chip opens the sources

3 assertions · 2 opinions · 25 insights · 3 disclosures · every statement was checked. The predictions and assertions are the 3 claims: statements the public record can support or contradict. 2 are resolved, and 1 names no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Marshall argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Goldsmith: Following up with colleagues determines whether leaders actually improve
“Leaders that don't follow up and don't talk to people, guess what? Don't get better. Improvement looks like random chance. Leaders that do talk to people and follow up to the degree they make it a systematic process, huge improvement.”
Marshall Goldsmith Jul 12, 2022 ▶ 9:33 Marshall Goldsmith: The Essentials Of Leadership

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Marshall Goldsmith on measured tape to publish a rate. This says nothing about how they speak.

Everything Marshall Goldsmith said on the Knowledge Project that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight
Goldsmith: Cognitive empathy can easily be used to manipulate people
“The first type of empathy is called the empathy of understanding. Now, empathy simply means putting yourself in the other person's frame of mind and understanding the world from their perspective. Well, or feeling the world the way they feel it or all that. Th…”
Marshall Goldsmith Jul 12, 2022 ▶ 51:22 Marshall Goldsmith: The Essentials Of Leadership
Insight
Goldsmith: Starting sentences with 'no' or 'but' erases what others said
“Just never start a sentence with three words, no, but, or however. If you talk to me and I say no, First word, no. Shut, you're wrong. But what does but mean? Disregard everything you said. Just erases whatever you said. A terrible habit.”
Marshall Goldsmith Jul 12, 2022 ▶ 59:53 Marshall Goldsmith: The Essentials Of Leadership
Insight
Goldsmith: Leaders should defer to subordinates when decision options are close
“If it's close, my advice is probably do it your way. You're more committed. You believe in what you're doing and fine.”
Marshall Goldsmith Jul 12, 2022 ▶ 1:10:20 Marshall Goldsmith: The Essentials Of Leadership
Insight
Goldsmith: Proving you are right when overruling subordinates is a waste
“As opposed to, let me point out why I'm right and you're wrong, which is a complete waste of time.”
Marshall Goldsmith Jul 12, 2022 ▶ 1:11:35 Marshall Goldsmith: The Essentials Of Leadership
Assertion Not checkable as stated
Goldsmith: Retired CEOs never cite wealth as their proudest achievement
“Interview any CEO who has retired. I've interviewed very many and ask him a question. Please tell me, what are you proud of? None ever told me how big their office was, how much money they made. All they ever talked about is the people they helped.”
Marshall Goldsmith Jul 12, 2022 ▶ 1:32:46 Marshall Goldsmith: The Essentials Of Leadership
Disclosure
Goldsmith only collected coaching fees if clients showed verified improvement
“In my coaching for years, I didn't get paid if my clients didn't get better. Better is not judged by me or them, it's judged by everyone around them.”
Marshall Goldsmith Jul 12, 2022 ▶ 19:16 Marshall Goldsmith: The Essentials Of Leadership
Assertion Supported
Goldsmith: Under Mulally, Ford stock rose 1,837% with 97% employee approval
“Alan went on to be the CO Ford. The stock went from one dollar and one cent to 18 dollars and 40 cents. 1837% appreciation in stock value. He also had a 97% approval rating from every employee in a union company.”
Marshall Goldsmith Jul 12, 2022 ▶ 20:26 Marshall Goldsmith: The Essentials Of Leadership
Insight
Goldsmith: Leaders must pause and reset before every virtual meeting
“And what you need to do as a leader is you need to stop and breathe before every different interaction. Breathe. Stop. If you don't, they all start to blur together. You need to breathe. You need to where am I? What's important now? Who's here?”
Marshall Goldsmith Jul 12, 2022 ▶ 49:32 Marshall Goldsmith: The Essentials Of Leadership
Disclosure
Goldsmith has used a daily accountability caller for 25 years
“I've had a person call me on the phone almost every day for 25 years to make sure I do this.”
Marshall Goldsmith Jul 12, 2022 ▶ 1:18:17 Marshall Goldsmith: The Essentials Of Leadership

The other half of the tape: Marshall Goldsmith's own voice is left out of every number here. Other people bring the name up 8 times in 2 episodes on the Knowledge Project. every mention, with the transcript →

Who brings them up most Alan Mulally 5Derek Sivers 3

Every mention by year

tap a year for its mentions
003151202020212022episodesmentions
011202020212022episodes it came up in
002.50.551202020212022episodesmentions per episode
2022 5 mentions in 1 episode
2020 3 mentions in 1 episode

Appearances (1)

EpisodeDateSpeaking time
Marshall Goldsmith: The Essentials Of Leadership Jul 12, 2022 1h 5m

Played on the show (1)

Episodes where a recording of Marshall Goldsmith was played rather than Marshall taking part, or where the tape carries an address with nobody putting questions to them. Listed because the words are on the record, kept out of every score on this page because they were not said on this show. We read this off the tape: who was spoken to, who was asked something, who answered whom.

EpisodeDateOn tapeWhat it is
Best of 2022: Conversations of the Year Dec 27, 2022 6m clip played
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.

Try the podcast clipper Learn more