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Goldsmith: Cognitive empathy can easily be used to manipulate people

Marshall Goldsmith · Marshall Goldsmith: The Essentials Of Leadership · Jul 12, 2022 · at 51:22

Executive coach Marshall Goldsmith breaks down the first of four types of empathy in his leadership framework.

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“The first type of empathy is called the empathy of understanding. Now, empathy simply means putting yourself in the other person's frame of mind and understanding the world from their perspective. Well, or feeling the world the way they feel it or all that. The first empathy is the empathy of understanding. Understand you. Understand why you feel the way you do. Well, that's good, you think. Very positive. Could be good. Could be bad. It could be used to help you. It could easily be used to manipulate you.”

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