Union Square Hospitality Group

4 statements across 2 episodes · 1 bullish · 0 bearish · 2 people on the record · first statement Nov 13, 2018 by Dan Kluger · said 2 times in 2 episodes since 2018 · across every show →

Mentions by year

brought up most by Shane Parrish (1), Dan Kluger (1)

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2021 1 mention in 1 episode
2018 1 mention in 1 episode

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Everything said about Union Square Hospitality Group, oldest first

Nov 13, 2018 positive
Insight
Kluger: Transformative hospitality relies on small details unrelated to the food
“Ultimately, the dining is a means to an end. And they were really at the forefront of how do we make this special? And it was always just little things. And I think that's always been something that I've taken away. And I mean, I, again, I remember how little …”
Dan Kluger Nov 13, 2018 ▶ 9:49 #45 Dan Kluger: Taking Time to Get It Right
Jul 13, 2021
Insight
Meyer: Promoting the wrong people damages organizational culture manyfold
“Because every time someone gets a promotion, the rest of the organization is watching very carefully and asking, so that's who I have to be if I want to get a promotion in this company. That's how I have to behave. That's what kind of values I have to put out …”
Danny Meyer Jul 13, 2021 ▶ 17:50 #115 Danny Meyer: Hospitality and Humanity
Jul 13, 2021
Insight
Meyer: Great cultures require firing people so the team can thrive
“Sometimes there's people we have to fire. In any great culture, you have to do that, if you want the rest of the vine to truly thrive.”
Danny Meyer Jul 13, 2021 ▶ 8:41 #115 Danny Meyer: Hospitality and Humanity
Jul 13, 2021
Disclosure
Meyer rejects 98% of restaurant locations even if offered for free
“The first question I asked myself is, Would I want this even if it were for free? And guess what? 98% of the time, the answer is no.”
Danny Meyer Jul 13, 2021 ▶ 5:57 #115 Danny Meyer: Hospitality and Humanity
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