online reviews
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 19, 2021 by Robert Cialdini · across every show →
Everything said about online reviews, oldest first
Oct 19, 2021
Cialdini: Fake reviews rely on personal stories and verbs instead of nouns
“It turns out there's particular things that allow us to know when the review is phony. Do they use a lot of personal stories? That means they're not giving you Evidence of the features of the product or service because they don't really know. They've just been…”