judgment

“So it's harder to recognize very good judgment, but it's fairly easy to see, you know, what goes wrong, and there are quite a few ways for judgment to go wrong.”

“So wherever our rule is that wherever there is judgment, there is noise and more of it than you think.”

“Procedures are basically like an algorithm that you apply given a certain situation, certain inputs. And what I discovered is that it just eliminated thinking because people would go, oh, there's no procedure for the slight deviation from what would happen. An…”

“And permission cultures tend to have a problem, which is that they then have to define everything. Because to your point earlier about judgment, there's no room for judgment in a permission culture, unless you have the permission already. So you get a lot of p…”

“If everybody could just follow playbooks then you know, and they might be wonderful playbooks, but over time, even wonderful playbooks become the industry standard. So now if you want to outperform, you need something else, and that something else is always ju…”

“We speak of judgment as measurement, but it's measurement where the measuring instrument is your mind, but you do it informally. And because you do it informally, people are going to, are not necessarily going to agree, so wherever we say it's a matter for jud…”